Windows 10: My new device is showing under "Devices" but my old device is showing when I attempt to...

My ACER laptop - on which Office 365 was loaded recently - was stolen in Dec'19.

I now have a LENOVO, on which I would like to reinstall Office 365 but...


- My new device is showing under "Devices"

- but my old device is showing up when I attempt to reinstall Office 365


Please assist ASAP

Thank you

:)

 

device manager not showing correct cpu

this one has me confused, .When i look in device manage under processors it is still showing my old q8200 cpu and ive upgraded to the q9650. why would it not show this in device manager? , The bios shows it, cpuiz shows the q9650, the vista basic information shows it but not under device manager/ should I be concerned about this ? any ideas would be great thanx Dragon

 

New Printer Not Showing in Devices & Printers (But Does Show in Device Manager)

Now I have no printers and Devices and Printers at all, not even a banner (but it still shows in Device Manager).



I have uninstalled all the new Brother printer driver & utilities programs (again) and rebooted (again). I also turned off MS XPS print services from Programs and Features, just in case. In Device Manager, I clicked ‘Show hidden devices’ and found
three instances of the old printer plus the old Prolific Parallel – USB adapter cable (now returned & refunded). All these were ghosted out but I uninstalled all of them anyway.

I checked ‘spooling’ in ‘Services’ and this is set to ‘Automatic’ (and is ‘Running’).



These posts did not help:



1)

Windows 10 - Epson C88+ not showing in devices and printers



Let us try few of the below troubleshooting steps and check if it helps.

Step 1: Try to update the drivers for printer in Device Manager:

• Right click on Start button and select
  Device Manager.
• Expand Print queues, right click on the drivers and click on
  Update driver software.
• Restart the computer and check if the issue persists.

Step 2: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device
  Troubleshooter

Step 3: I suggest you to run Printer troubleshooter and check if it helps.

• Press Windows + X, click on Control Panel, select
  Category and then select Large or Small icons.
• Click on Troubleshooting and click on
  View all in the left pane.
• Select Printer and follow on-screen instructions.

2)

https://support.microsoft.com/en-in/help/17420/windows-printer-problems

= ‘Fix printer problems’ on MS Support



I do not understand why I’m having so many problems but am desperate for help – please!

Chris

 

Device Manager shows > Other devices> Unknown Device

If it is the motherboard listed in your system info, that is a very old motherboard and that driver may not work from previous editions of Windows, if you can find the device. Only way to determine devices in Device Manager is to grab that info from say a Windows 7 install and compare to what devices that have drivers and those without drivers that show unknown. Look at all of the pulldown menu options in Details/Properties and see if it shows anything that may clue in as to the device.