Windows 10: My New Laptop Randomly Restarts Without Giving Any Warning Of Some Sort

Hey there.So a few months ago, I bought an Acer Aspire 5 with AMD Ryze 5 5500U core.Currently, I am at WIN 11, but before that, I was at WIN 10.When I check the event viewer, it seems like even my laptop has no idea what happened:"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." and,"The previous system shutdown at 16:15:56 on ‎21-‎12-‎2

:)

 

Windows 10 Randomly Restarts Laptop Without Warning

Hi,

There may be several reasons why your laptop reboots by itself randomly. We suggest you to run the Hardware troubleshooter and System File Checker tool to scan for any corruptions that may be causing your system to reboot. Kindly follow the steps to run the
Hardware and Devices troubleshooter:

• Type Troubleshooting in the Search bar and press Enter.
• Click on View All on the left panel.
• This will display the list of troubleshooters which are built-in in the computer. Click on
  Hardware and Devices from the list and you can run the troubleshooter.

To run the System File Checker tool, kindly refer to this article:
Use the System File Checker tool to repair missing or corrupted system files.

Let us know how it goes.

 

Laptop Randomly Restarts / Turns Off and comes on with No Wifi

Thanks for the reply

I dont get any errors when the laptop restarts, but it happens randomly and instantly everything shuts down with no warning. Its not like a restart because it doent say restart it just turn off. And sometimes switches ot self back on.

I dont think I have downloaded any applications to cause the problem.

Te problem happens randomly, i think most of the time when im using the internet or using cpu heavy applications. But i think it happens randomly.

I tried the troubleshootin and it doest have the wifi adapter when it randomly shuts down. It just shows ethernet and bluetooth adapter. When i restart it again wifi works.

 

My brand new Dell Inspiron 5565 is randomly restarting.

You're Not ALONE!!! I have the exact same laptop model with 16GB memory, touch screen, with a 1TB drive. Without warning, the laptop randomly restarts. I went through all these troubleshooting steps with Dell tech support and problem still hasn't been
resolved. Event Viewer shows the critical issue as a power failure, but the error is to generalized, that it could really be a number of things. The laptop is brand new, no added software or hardware changes/configurations. This is sooooo frustrating.