Windows 10: My new Lenovo laptop running Windows 10 won't Restart

Discus and support My new Lenovo laptop running Windows 10 won't Restart in Windows 10 Support to solve the problem; I'm learning to use my new Lenovo Touch Screen laptop running Windows 10. I've been signing up for various apps. After I signed up for SHAREit, the... Discussion in 'Windows 10 Support' started by Bsuest, Feb 27, 2016.

  1. Bsuest Win User

    My new Lenovo laptop running Windows 10 won't Restart


    I'm learning to use my new Lenovo Touch Screen laptop running Windows 10. I've been signing up for various apps. After I signed up for SHAREit, the opening screen of the app froze on my desktop. I could continue to use the computer as before, but the SHAREit opening screen continued to be "stuck" on my desktop. There was no way to close it...no x in the upper right corner. I decided to Restart my computer hoping it would go away. I clicked on the Start Menu and Restart. I'm not sure if the computer turned off. Right now, the power is on, but my screen is black. I'm not sure what happened or what I need to do to get it back up and running. I'm going from many years on a Mac to a pc with Windows 10. It's been a huge learning curve, but it's been coming along nicely, one day at a time, and now this.

    :)
     
    Bsuest, Feb 27, 2016
    #1
  2. Dan_AI4GK Win User

    Low Battery Shut Down Lenovo During Windows 10 Updates

    Lenovo laptop with Win 10 upgrade hadn't been turned on for a while. My customer started it up and it began doing the Windows updates. She didn't realize that the laptop was unplugged, and the laptop ran low on battery power. She plugged it in and restarted.
    Now it won't go past the Lenovo screen. There isn't a rescue drive. Any recommendations?
     
    Dan_AI4GK, Feb 27, 2016
    #2
  3. dep-h Win User
    USB support not functioning with 3.0

    In Windows 10 - Lanier SP100e Printer installation problem. I have downloaded Universal driver for Lanier printer which worked with 4yr old Lenovo laptop with Win7, now with Lenovo
    B4130 14" and Win 10, I have Lanier printer installation problem. Error msg after trouble shoot is 'USB Support cannot function with 3.0' Is this why the new Lenovo won't run the Lanier printer?
     
    dep-h, Feb 27, 2016
    #3
  4. b1rd Win User

    My new Lenovo laptop running Windows 10 won't Restart

    Hi Bsuest,

    If you re-boot your computer, do you seen anything that would allow you to access your BIOS? IE: Maybe F2 or Del?

    Also, take a look at the below link in reference to some advanced recovery options and see if ther's anything there that you think might help.

    Advanced Startup Options - Boot to in Windows 10
     
  5. Bsuest Win User
    B1rd, Thank-you for the reply. I'm afraid you're a little over my head. Fortunately, while I was googling on my iPad, trying to figure out what to do, my computer came to life.
     
    Bsuest, Feb 29, 2016
    #5
  6. b1rd Win User
    Hi Bsuest,

    Just to confirm, your system is working ok now? If needed, I'll be happy to clarify things in more of a step-by-step post.
     
    b1rd, Apr 4, 2018
    #6
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My new Lenovo laptop running Windows 10 won't Restart

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