Windows 10: My new Ultra Thin BlueTooth mouse keeps getting disconnected.

Discus and support My new Ultra Thin BlueTooth mouse keeps getting disconnected. in Windows 10 Drivers and Hardware to solve the problem; I have a HP ENVY23 TouchSmart PC and just install a replace Bluetooth mouse with HP Ultra Thin Bluetooth mouse. It works great, but it loses its... Discussion in 'Windows 10 Drivers and Hardware' started by EdwinDevera, Jun 22, 2020.

  1. EDWINDEVERA
    EdwinDevera Win User

    My new Ultra Thin BlueTooth mouse keeps getting disconnected.


    I have a HP ENVY23 TouchSmart PC and just install a replace Bluetooth mouse with HP Ultra Thin Bluetooth mouse. It works great, but it loses its connection. I have to go to Setting to click the mouse setting again to re enable the mouse. I have to do this multiple times. Anyway to fix this issue?


    E. Devera

    :)
     
    EdwinDevera, Jun 22, 2020
    #1
  2. WILLARDCP
    willardCP Win User

    rapoo bluetooth mouse on Microsoft Surface Pro4 keeps on disconnecting

    just got rapoo bluetooth mouse installed but it keeps on disconnecting.. have already asked supplied to replace but same thing happened.. as suggested from blogs, I have also unchecked the Power Management option under the Bluetooth Marvell AVASTAR bluetooth
    radio adapter but the disconnection prevails.

    switching on/off is already annoying..

    need assistance from anyone.. thanks a lot

    willard
     
    willardCP, Jun 22, 2020
    #2
  3. JAY JAP
    Jay Jap Win User
    Bluetooth mouse still freezes

    Hello,

    There are multiple possibilities why a Bluetooth mouse could act up. To assist you with your concern, you can try these following steps:

    Method 1:

    Check if the Bluetooth mouse and its Bluetooth adapter are working properly.

    • Try installing fresh new batteries.
    • Try to unplug the Bluetooth adapter of your mouse and plug it back in.
    • Try connecting the Bluetooth adapter of your mouse to a different USB port.
    • Try to remove objects that can interfere with the signal of your Bluetooth adapter and mouse.

    Method 2:

    Check if you have installed all the updates on your computer. There are chances that you might get Bluetooth drivers through update:

    • Go to the Start screen.
    • Type Windows update and click on it from the list of results.
    • Click on Check for updates on the left pane in the new window.

    We also suggest that you try to contact the manufacturer of the Bluetooth mouse for other options.

    We will wait for your response.

    Regards.
     
    Jay Jap, Jun 22, 2020
    #3
  4. JMALBERT
    JMAlbert Win User

    My new Ultra Thin BlueTooth mouse keeps getting disconnected.

    JMAlbert, Jun 22, 2020
    #4
Thema:

My new Ultra Thin BlueTooth mouse keeps getting disconnected.

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