Windows 10: My notebook is sometimes turning off; screen goes black and after second the power LED...

Discus and support My notebook is sometimes turning off; screen goes black and after second the power LED... in Windows 10 Ask Insider to solve the problem; How do I determine what was the cause? Can W10 be related to the cause, or is it hardware issue? Thank you. submitted by /u/Dezoufinous [link]... Discussion in 'Windows 10 Ask Insider' started by /u/Dezoufinous, Oct 22, 2020.

  1. My notebook is sometimes turning off; screen goes black and after second the power LED...


    How do I determine what was the cause?

    Can W10 be related to the cause, or is it hardware issue?

    Thank you.

    submitted by /u/Dezoufinous
    [link] [comments]

    :)
     
    /u/Dezoufinous, Oct 22, 2020
    #1

  2. Screen goes black if the power cord is connected

    Hi Tony,

    As the screen goes black I suggest you to refer the Microsoft article on
    Troubleshoot black screen problems and check if it helps.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

    I also see that you are facing issues with the keyboard this might be due to the corruption of keyboard drivers. I suggest you to run the
    hardware and devices troubleshooter and check if it helps.

    Follow the below steps for the same.

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter. Refer these steps:

    • Press Windows key + X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the Hardware and devices troubleshooter.
    • Restart your computer and check if the issue is resolved.
    Hope this information is helpful. Please get back to us with the information required, if you need further assistance, we’ll be glad to assist you.
     
    Anup Karkal, Oct 22, 2020
    #2
  3. Rose Cal Win User
    Screen goes black

    Hi Kris,

    It is possible that your screen goes black may be due to a critical system error which can cause the system to shut down. To isolate your issue, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Did you get any error messages when it turns black?
    • Have you tried checking if the sleep mode is turned on/off?
    • What troubleshooting steps have you done so far?

    Meanwhile, we recommend that you perform the steps in this
    article
    to troubleshoot blank/black screen errors. This will provide you instruction when you see a black screen before signing in to Windows 10 and when you see a black or blank screen after signing in to Windows 10.

    Let us know if you need further assistance.
     
    Rose Cal, Oct 22, 2020
    #3
  4. Karen Her Win User

    My notebook is sometimes turning off; screen goes black and after second the power LED...

    black screen

    Hi,

    This issue could occur due to corrupted or missing system files or drivers. To further assist you with your concern, please answer the following:

    • Did you get any error messages?
    • What troubleshooting steps have you done so far?
    • Do you still see any indication that the device is powered on? (power led, hard drive activity light)

    Meanwhile, you can follow the troubleshooting steps indicated in this article (Troubleshoot black screen
    or blank screen errors
    ), and check if it helps.

    Let us know how it goes.
     
    Karen Her, Oct 22, 2020
    #4
Thema:

My notebook is sometimes turning off; screen goes black and after second the power LED...

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