Windows 10: My OneDrive and its folders disappeared.

Much to my surprise, I got a message saying my OneDrive was full. I did not even know that any of my files were loaded into OneDrive which I do not want anyway. So now when I search for a file, I sometimes get an error message saying it was in OneDrive which I cannot access. There seems to be no OneDrive on my computer. Explorer shows it is not there. Default programs do not show it. It has disappeared with many of my files in it. So how do I bring OneDrive back so I can move all of its files back to the desktop where they should have been all along? Please help! Thanks.

:)

 

Disappearing folder

I've encountered a strange problem in windows 10 where I tried to delete a file in a folder, but ended up deleting the whole directory. It did so without the usual pop-up to confirm delete or say it was too big for the recycle bin. It was my Videos folder, so pretty big, but the disk allocation has also remained the same.

I've always had a problem with 'double icons' for the different user folders, including videos, and so I'm thinking it could have something to do with the whole thing, especially as now one of the two video folders has disappeared from the users folders.

The first thing i tried was 'Undo delete', but it just bought the folder back with non of the contents. Then, I went straight to Recuva, but it came up blank (there must have been over 50 videos in the folder)

I'm at a little bit of a loss as where to start looking for this disappeared folder and was hoping someone might have some suggestions?

Screenshots below:

 

Move the OneDrive Folder

Move the OneDrive Folder in Windows 10

When you set up OneDrive to sync with your computer, a folder C:\Users\XXXX\OneDrive will be created to store the contents. XXXX denotes your username. To move this folder to another location follow these simple steps:

1. Unlink OneDrive from your PC:

• Go to the taskbar notification area
• Right-click on the OneDrive icon
• Select settings
• Click: Unlink this PC

2. Delete the C:\Users\XXXX\OneDrive folder

3. Create a new folder (target folder) for OneDrive contents, e.g. D:\OneDrive

4. Create Directory Junction for the new folder

• In the search area of the taskbar type CMD and press Ctrl+Shift+Enter
• In the command window type

mklink /J C:\Users\XXXX\OneDrive D:\OneDrive

adjusting it to your specific username and selection of the target folder

5. Link again OneDrive to your PC using the OneDrive icon in the taskbar notification area

 

Rename folder to OneDrive asks Confirm Replacement with another folder

Hi Kent,

Welcome to the Microsoft community.

I'm Hahn and I'm here to help you with your concern.

Based on your description, we suggest that you can do it all over again as follows:

• Open OneDrive settings on your computer.
  
• Go to the "Accounts" tab and click on "Unlink this computer".
  
• Restart your computer.
  
• Delete the D:/OldOneDrive folder.
  

You can try renaming the old OneDrive folder to something else, then create a new OneDrive folder and set it as a local folder in the OneDrive app.

If the above does not work, then you can try the following steps:

• Open a "Command Prompt" on your computer (run as administrator).
  
• Type rd /s /q "D:\OldOneDrive" and press Enter.
  

This will delete the "OldOneDrive" folder and all its contents.

• Create a new folder in D:/ and name its OneDrive.
  
• Open the OneDrive application and log in.
  
• During the setup process, choose to change the OneDrive folder location to D:/OneDrive.
  

Please note that this will permanently delete the "OldOneDrive" folder and all its contents, so please ensure that you have backed up all your important data.

If there is anything not clear, please do not hesitate to let me know.

Your Sincerely

| Microsoft Community Support Specialist