Windows 10: My pc does not shut down anymore

It only restarts even I click on the shutdown button. Same things happen when I use the alt F4 command.

:)

 

laptop won't shut down anymore

Hi Adrian,

Thank you for your interest in Windows 10.

What happens when you try to shut down? Do you receive any error?

I suggest you to follow the methods below and check if it helps.

Method 1

Disconnect all the external devices (printers, scanner, USB (universal serial bus) drives, etc...) Except mouse and the keyboard and then try to shut down.

Method 2

I suggest you to run in-built Power troubleshooter and check. Follow the steps:

• Press Windows Key + X.
• Click on Control Panel.
• Select Troubleshooting on the left pane, click on
  View All.
• Click on Power to run the troubleshooter.

Method 3

If the above method doesn’t help, I suggest you to reset and restore all of the default Power Plans back to their default settings. Follow the steps:

• Press Windows Key + X.
• Select Command Prompt (Admin).
• At the command prompt, type powercfg -restoredefaultschemes, and then press
  ENTER.
• At the command prompt, type exit to exit the Command Prompt window.
• Restart the computer and check with the issue.

Method 4: Clean boot

Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot:

http://support.microsoft.com/kb/929135/en-us

Note: After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return your computer
to Normal startup mode.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

PC Build Steps

Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval

• Install system in case
  • Remember to connect SSD and optical to same SATA ports on motherboard
• Turn on PC
• setup HDD
• run blend test in prime95 for 30-60 min
  • run realtemp at the same time

• While in Prime95 test
  • if CPU goes above 70c in RealTemp, I have a leaky CPU
  • if my system locks up or blue screens, there is an instability in the system somewhere
  • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!

What do you guys think??

 

PC does not shut down requires forece shut down

Hello,

We really appreciate your patience. Let me give you few more troubleshooting steps which might apply to your situation and ascertain the cause of the issue.

• Try removing all the external peripheral devices including all usb drives except keyboard, mouse and monitor and check.
• Try to shut down the computer while forcing the running applications and check the results in the subsequent restart. Follow the below steps.
  

• 
  Press Windows key + X, select
  Command prompt (Admin) to bring up elevated Command prompt.
  
• 
  In Command prompt type
  shutdown -s -f and press enter.
  

If it still does not help, try to view the Event IDs in Event Viewer to check for specific events triggering the issue.

To view activities in Windows, I suggest you to open the Event Viewer. To do so, follow the below steps.

• Go to the Control Panel and choose to click on the
  Administrative Tools icon.
• The above action will open up a new window of the Administrative Tools where you will see the
  Event Viewer.
  

Please write to us with the results.

Thank you.