Windows 10: My pc froze now I have questions

So I woke up yesterday to my pc frozen my mouse wouldn’t work my keyboard wouldn’t work and the physical power button wouldn’t work to turn it off so I turned off my power strip and waited awhile to turn it back on and when I did eyewash fine except my back fan led wasn’t on, I thought it was my only problem so I wasn’t concerned because I don’t really like the rgb anyways but this Monty same thing happened but I was able to move my mouse this time but I f couldn’t click anything, and I was able to use the physical button to restart it instead the pc has been fine all day but I’ve looked into

:)

 

froze screen

Hi,

Windows 10 may have encountered a system conflict that caused this issue. Since you can't access anything after it got stuck to 75%, we suggest that you perform a startup repair. Kindly follow the steps below on how to perform this troubleshooting step:

• Boot to Advanced Startup Options from a hard reboot. Press and hold the power button on your PC until it powers off and until it powers on.
• Repeat steps 1 and 2 above until you see the Windows logo screen or Please wait
  during boot. Usually it may take repeating up to 3 times.
• Select See advanced repair options.
• Under Advanced Startup Options, select
  Troubleshoot.
• Select Advanced options. Under Advanced options, select
  Startup Repair.
• If prompted, select an administrator account to provide credentials for approval, type in the password and click
  Continue.
• Startup Repair will now start Diagnosing your PC, and attempt to automatically repair it.

Please allow a couple of minutes or hours to diagnose your PC by the startup repair.

Kindly get back to us with the results.

 

PC Build Steps

Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval

• Install system in case
  • Remember to connect SSD and optical to same SATA ports on motherboard
• Turn on PC
• setup HDD
• run blend test in prime95 for 30-60 min
  • run realtemp at the same time

• While in Prime95 test
  • if CPU goes above 70c in RealTemp, I have a leaky CPU
  • if my system locks up or blue screens, there is an instability in the system somewhere
  • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!

What do you guys think??

 

Laptop Frozed

Hello,

This could be due to third party application conflicts, driver relates issues or components gets corrupted.

I appreciate if you could answer few questions to narrow down to the issue.

• What is the make and model of the Laptop?
• What is the error message that you receive?
• Did you install any third party security application?

I suggest you to follow the methods below and check if it helps:

Method 1:

As a basic troubleshooting step, I suggest you to run
System Maintenance troubleshooter finds and clean up unused files and shortcuts and performs maintenance tasks.

• Press Windows key and type Troubleshooting.
• Select Troubleshooting and hit Enter.
• Click on View all in the left pane of the window.
• Select System Maintenance.

Click Next and follow the on-screen instructions to complete the troubleshooting process.

Method 2:

If the issue persist, I suggest you to uninstall and reinstall the display, graphic and network drivers and check if it helps.

1. Press “Windows key + X” and click on “Device Manager”.

2. In the list of devices, you should see the Display Drivers.

3. Right click on the device and then select "Uninstall".

4. In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.

5. In the Action menu of Device manager, select “Scan for Hardware changes” option. This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer.

In some computer you may also see graphic drivers installed additionally, in that case, I suggest you to uninstall them by following the same steps provided above. Do the same for the other drivers mentioned in the post.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.