Windows 10: My pc has been randomly freezing forcing me to power it off

This problem has been happening for around a week now, around 30 minutes after starting it up for the day it will freeze, then i power it off and it will run fine for the rest of the day. I have tried: updating drivers, reinstalling windows, windows memory diagnostic, and i have used blue screen viewer but the results are never anywhere near the time of the crash and on random dates i don't remember. But they do say it is due to ntoskrnl.exe if that helps. Specs; IntelR CoreTM i7-10700 @ 2.90GHz , NVIDIA 1660 super , 32GB ram , 2 internal 1 external hard drive

:)

 

Windows 10 freezes randomly

I had already tried turning off fast startup, to no avail.
Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin

I had tried that as well... no result.

 

Complete Freeze - Kernel-Power, Event ID 41, Task 63

Managed to solve this.

Seems like I had a couple issues. The power supply was on the fritz and C-States needed to be turned off in the bios.

I went through all the steps listed on this thread by @mileskb
Windows 10 freezes randomly

I did change some of the power management settings in windows, but I had tried that before without results. It might have been a combination of C-States and power management.

 

PC Freezing Up Occasionally

Hi！



Welcome to Microsoft Community and thank you for sharing your concern with us today.

Your problem is PC Freezing Up Occasionally. It may be that your computer is a bit old and is not compatible with the Windows system, so occasionally a black screen will appear.

We suggest that you try the following steps:

Workaround 1: Turn Off Link State Power Management

Virtual memory is a combination of your RAM and a portion of your hard drive. It is mainly used to extend your computer's physical memory. When your computer runs out of RAM, Windows uses virtual memory for temporary file storage. In case that it is the insufficient RAM brings Windows 10 freezes randomly issue, you can adjust the virtual memory.

Step 1. Right-click "This PC" and choose "Properties". Then select "Advanced system settings" from the left panel.





Step 2. Go to "Advanced" tab and click "Settings".



Step 3. Go to "Advanced" tab again and choose "Change…" under Virtual memory section.



Step 4. Ensure the "Automatically manage paging file size for all drives" is NOT checked. Then select the partition that has Windows installed (usually, it is C and enter an Initial size and Maximum size for your virtual memory:

• Initial size: This value varies on different computers. If you're not sure what value to use, just enter the recommended size.
  
• Maximum size: Don't set this value too high. It is recommended to enter 1.5 times the size of your physical RAM.
  

Once you've configured your virtual memory values, click "Set" and then "OK" to continue.



If PC keeps freezing, try the next solution.

Workaround 2: Turn Off Fast Startup

Turn Off Link State Power Management

Link State Power Management is a power saving mechanism. It is said that disabling Link State Power Management is effective in Windows 10 freezing fix especially where NVIDIA/AMD Graphic Cards were being used.

Here is how you can do it:

Step 1. Press Win + R keys to open the Run box.

Step 2. Type "powercfg.cpl" and then hit "OK".

Step 3. Find your power plan and then click "Change plan settings".



Step 4. Choose "Change advanced power settings".



Step 5. Locate the "PCI Express" category and then expand it, change the setting of "Link State Power Management" to "Off".



Step 6. Click "OK" and then "Apply".



Feel free to post back if you need further assistance.





Best Regards

Rebecca | Microsoft Community Support Specialist