Windows 10: my pc is freezing cause of installing graphics driver

hi i am using intel i5 3470 processor, os =windows 10

when i install graphics driver of i5 3470. I means intel hd 2500 driver

the pc stuck or freezes i installed the oldest versions,latest versions still the pc stuck

if i need to use the pc i needed to disable the display adapter or graphics driver

when disabled the driver there is no issue with the pc it is fast.

but i can't use the graphics card or integrated gpu of i5 3470

so what to do?

i am really really sad :


pc specs

cpu = i5 3470

gpu = inegrated gpu intel hd 2500

ram = 8gb ddr3

:)

 

Graphics driver failed durring installation

Hi Ben,

Thank you for contacting Microsoft Community. I will surely help you.

To understand the issue better, I would need more information from your end.

• Do you get any error messages while booting the computer normally?
• What is the make and model number of the computer?

This issue could have occurred if the driver is not installed properly.

I suggest you to boot the computer to Safe Mode with Networking and check if the issue occurs. If the issue do not occur in Safe Mode with Networking, I suggest you to install latest graphics driver and check if you face any issues.

Step 1:

I suggest you to refer the article and check if it helps.

http://windows.microsoft.com/en-in/windows-10/start-your-pc-in-safe-mode



Step 2:

Now install latest graphics driver and check if you can boot the computer normally.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Graphics driver "requires further installation."

Hi Michael,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience that you are facing, I will be glad to you help you.

The issue could be if the drivers are either not updated or get corrupted. So, I would suggest you to update the display drivers and see if it helps you to fix the issue.

Method 1: Update display adapter driver.

Step 1: Check for the latest driver update through Windows Updates.

• 
  At the Start screen, type
  Windows Update.
  
• 
  Click or tap Settings on the right side of the screen, and then select
  Install optional updates from the left results.
  
• 
  When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.
  
  Incompatible or not properly installed graphics card drivers are the most common cause of this issue.
  

Step 2: Follow the steps below to update the graphics/display drivers.

• Press Windows + X key on the keyboard.
• Go to device manager.
• Right-click your display device.
• Click Update Driver Software and then follow the steps in the wizard that appears.
• Restart the computer and check.

Let us know the status of the issue. We will assist you further.

Thank you

 

AMD Radeon R4 Graphics driver causing micro freezing

I had the same issue. Latest R4 Graphics driver was causing the freezing. I downloaded the old driver from the dell website. I extracted the package (don't install) and manually selected the .INF file from 2015. PC works great now.