Windows 10: My pc is stuck in the windows logo and when it opens the automatic repair tool all i get is...

My pc was slow, and so i tried to restart it. I was stuck in the windows logo, and pressed the shutdown button and got the same result, did again to go to the repair tool, and now i get a black screen with a big cursor.

:)

 

Stuck on automatic repair loop

Hi Gurupad,



Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.



We apologize for the inconvenience that you have stuck on automatic repair loop after upgrade to Windows 10, we will help you to resolve this issue.



Step 1: I suggest you to install Windows 10 using the media creation tool:

Installing Windows 10 using the media creation tool



Step 2: After installing Windows 10, perform an Automatic Repair.

Perform the Automatic repair:

• 
  When your computer starts, wait for the manufacturer logo to check the option for boot menu, it will usually be
  F12.
  
• 
  The boot menu key might differ with each manufacturer. If you are unable to find the boot menu key, you may refer the user manual.
  
• 
  Restart the computer, when the manufacturer's logo is displayed, keep pressing the
  Boot menu option key to enter the boot menu and change the boot option to
  CD\DVD ROM.
  
• 
  After you boot your computer using Windows 8 DVD, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.
  
• 
  Select the correct time and
  Keyboard type.
  
• 
  Click Repair your computer in the lower left corner
  
• 
  Click on Troubleshooting, advanced option and then click
  Automatic repair.
  

Hope it helps. Kindly update the status of the issue, we will be happy to help you.

 

Automatic Repair stucks on windows 10

Hi Matthew,

We regret the inconvenience caused.

I suggest you to try repairing the system using Windows 10 installation media and check if it helps.

Step 1: Download Windows 10 from the below link and create media creation tool: Refer the below link,

https://www.microsoft.com/en-us/software-download/windows10

Installing Windows 10 using the media creation tool

Step 2: After creating the tool perform a Startup Repair.

I would like to inform that, if your Windows 10 is not able to boot or startup, Startup Repair will come into action and try to diagnose and fix the issue. It will scan system files, registry settings, configuration settings and more and try
to fix the problem on its own, automatically.

Perform the Startup repair:

• • • 
      When your computer starts, wait for the manufacturer logo to check the option for boot menu, it will usually be F12.
      
    • 
      The boot menu key might differ with each manufacturer. If you are unable to find the boot menu key, you may refer the user manual.
      
    • 
      Restart the computer, when the manufacturer's logo is displayed, keep pressing the Boot menu option key to enter the boot menu and change the boot option to CD\DVD ROM.
      
    • 
      After you boot your computer using Windows 10 DVD, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.
      
    • 
      Select the correct time and Keyboard type.
      
    • 
      Click Repair your computer in the lower left corner
      
    • 
      Click on Troubleshooting, advanced option and then click Startup repair.
      

Hope this information helps to resolve and makes your computer to work fine.

Thank you.

 

Windows 10 stuck in an automatic repair loop

Hello James,

I understand that your PC is stuck in Automatic repair loop. I’ll certainly help you with this.

• 
  Are you getting any error message or error code?
  

I suggest you to download the Windows 10 ISO and create a Media Creation Tool and then perform Automatic Repair.

Open the following link to download Windows 10 ISO Media

http://www.microsoft.com/en-us/software-download/windows10

Note: Refer to the section "Installing Windows 10 using the media creation tool
" in the above article for creating the tool.

Startup Repair is a Windows recovery tool that can fix certain system problems that might prevent Windows from starting. Startup Repair scans your computer for the problem and then tries to fix it so your computer can start correctly. Run Startup
repair and check.

Follow the below given steps to perform Startup repair.

a) After you boot your computer using Windows DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.

b) Select the correct time and Keyboard type.

c) Click Repair your computer in the lower left corner.

d) Select Troubleshoot from Choose an option screen.

e) Click advanced options in Troubleshoot screen.

f) Select Startup repair and follow the wizard to perform Automatic repair.

Hope this helps you. Keep us posted with the status of the issue. We’ll be glad to assist if you need further assistance.