Windows 10: My pc is suck in safe mode .I was using a pin and have forgotten my password

I have tried the solutions but still cant sign in to the command prompt with my Microsoft account for some reason . why cant i just boot into normal windows like i use to .

:)

 

Safe mode with pin

I have forgotten my local admin password, but my pin is fine. I need to start up in safe mode. Which safe mode configurations allow the login with pin instead of password?

 

in safe mode my password is denied

I have same issue.

When restarting in Safe Mode I encounter the usual logon format but this time it asks for the password not the PIN which is used on normal starts.

Whilst in Safe Mode the password and PIN are shown as being "incorrect".

I have searched this site before and found the response from Engelsen Fad dated Feb 4 2017 which I have tried without success.

What else can I do?? I need to be in safe mode but I am prevented by Windows10.

To isolate the concern, we suggest that you reset the password of your Microsoft account through this link before re-attempting to sign in.

You may also follow the steps below to make sure that you are typing the correct password.

1. Restart your PC. When you reach the sign-in screen, hold the Shift key and select the Power button, and then select Restart.
   
2. After your PC restarts, select Troubleshoot > Advanced options >Startup settings > Restart. After your PC restarts, you should see a number of options. Press 5 or F5 for Safe Mode with networking.
   
3. When you reach login screen, press Windows + U and select the On-Screen Keyboard from the Ease of Access list. or click on Ease of Access at bottom right and select On-Screen Keyboard from
   the list.
   
4. Then use you cursor to type the password with On-Screen Keyboard.
   
5. Before clicking the login, press the eye symbol (I.e. Reveal Password) option in the password field, to see the password is correct.
   

Let us know if you need further assistance.

 

Password not accepted in Safe mode

Hi Pedro E Cordeiro,

Thank you for writing to Microsoft Community Forums.

Could you please help me with the below questions:

• Are you aware of any changes happened on the computer prior to internet issue started?
  
• Are you referring to PIN password or Microsoft account password?
  

I understand the inconvenience caused due to this issue, this could be due to a change in the keyboard layout. However, I suggest you to follow the troubleshooting steps mentioned below:

Method 1: Change the keyboard layout.

1. In the bottom right corner of the sign in screen, select the first option to change the keyboard layout.
2. Try to change the keyboard layout from the list if you have any and type in the password.
   

Method 2: Use the On screen keyboard.

1. Restart the computer. In the sign in screen, hold down the shift key and select restart from bottom right corner of your screen.
   
2. After the pc is restarted, select Troubleshoot > Select
   Advanced options >Click on Startup settings >
   Now, click on Restart.
3. After your PC restarts, you should see number of options. Press F5 for
   Safe Mode with networking.
4. When you are in login screen, press Windows
   and U together on the keyboard
   and select the On-Screen Keyboard from the
   Ease of Access list or click on
   Ease of Access at bottom right and select
   On-Screen Keyboard from the list.
5. Now, use the cursor to type the password with On-screen keyboard.
   
6. Before clicking the login, press the eye symbol
   (I.e. Reveal Password) option in the password field, to see the password is correct.

After you login to safe mode with networking, I would suggest you to follow the steps provided in the Microsoft article on
Fix network connection issues in Windows.
Let us know the results to assist you further regarding this issue.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator