Windows 10: My PC keeps crashing but they call i am on continues in the background along wiwth some...

Discus and support My PC keeps crashing but they call i am on continues in the background along wiwth some... in Windows 10 BSOD Crashes and Debugging to solve the problem; So this issue mainly happens on Halo Wars 2 but does also happen when PC is ideling and when playing other games. The Screens will freeze however the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by rubberdukyzila, Oct 28, 2020.

  1. My PC keeps crashing but they call i am on continues in the background along wiwth some...


    So this issue mainly happens on Halo Wars 2 but does also happen when PC is ideling and when playing other games. The Screens will freeze however the discord call in the background continues and i can reply and hear people.


    The other times it will crash make a buzing sound through the speakers and then turn off or reboot i have coppies some of the errors i have found in event viewer of this happening please see below and please help.

    thanks




    Log Name: Application

    Source: Application Error

    Date: 28/10/2020 23:21:40

    Event ID: 1000

    Task Category: 100

    Level: Error

    Keywords: Classic

    User: N/A

    Computer: DESKTOP-R9HNK15

    Description:

    Faulting application name: dwm.exe, version: 10.0.18362.387, time stamp: 0x8e064b77

    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

    Exception code: 0xe0464645

    Fault offset: 0x0000000000000000

    Faulting process id: 0x25b0

    Faulting application start time: 0x01d6ad811634d16d

    Faulting application path: C:\Windows\system32\dwm.exe

    Faulting module path: unknown

    Report Id: 82a83961-ed42-41cb-818e-0bffd467a869

    Faulting package full name:

    Faulting package-relative application ID:

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2020-10-28T23:21:40.613657900Z" />

    <EventRecordID>2259</EventRecordID>

    <Channel>Application</Channel>

    <Computer>DESKTOP-R9HNK15</Computer>

    <Security />

    </System>

    <EventData>

    <Data>dwm.exe</Data>

    <Data>10.0.18362.387</Data>

    <Data>8e064b77</Data>

    <Data>unknown</Data>

    <Data>0.0.0.0</Data>

    <Data>00000000</Data>

    <Data>e0464645</Data>

    <Data>0000000000000000</Data>

    <Data>25b0</Data>

    <Data>01d6ad811634d16d</Data>

    <Data>C:\Windows\system32\dwm.exe</Data>

    <Data>unknown</Data>

    <Data>82a83961-ed42-41cb-818e-0bffd467a869</Data>

    <Data>

    </Data>

    <Data>

    </Data>

    </EventData>

    </Event>


    Log Name: Application

    Source: Application Error

    Date: 28/10/2020 23:21:40

    Event ID: 1000

    Task Category: 100

    Level: Error

    Keywords: Classic

    User: N/A

    Computer: DESKTOP-R9HNK15

    Description:

    Faulting application name: HaloWars2_WinAppDX12Final.exe, version: 0.0.0.0, time stamp: 0x5c6f6e42

    Faulting module name: VCRUNTIME140_APP.dll, version: 14.28.29231.0, time stamp: 0x5f4c66ca

    Exception code: 0xc0000005

    Fault offset: 0x00000000000012de

    Faulting process id: 0x1134

    Faulting application start time: 0x01d6ad6f7195d9b8

    Faulting application path: C:\Program Files\WindowsApps\Microsoft.HoganThreshold_1.11.2931.2_x64__8wekyb3d8bbwe\HaloWars2_WinAppDX12Final.exe

    Faulting module path: C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.29231.0_x64__8wekyb3d8bbwe\VCRUNTIME140_APP.dll

    Report Id: d4f65057-18e3-4f51-aa4d-d5df101dce33

    Faulting package full name: Microsoft.HoganThreshold_1.11.2931.2_x64__8wekyb3d8bbwe

    Faulting package-relative application ID: xgame.App

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2020-10-28T23:21:40.043966900Z" />

    <EventRecordID>2258</EventRecordID>

    <Channel>Application</Channel>

    <Computer>DESKTOP-R9HNK15</Computer>

    <Security />

    </System>

    <EventData>

    <Data>HaloWars2_WinAppDX12Final.exe</Data>

    <Data>0.0.0.0</Data>

    <Data>5c6f6e42</Data>

    <Data>VCRUNTIME140_APP.dll</Data>

    <Data>14.28.29231.0</Data>

    <Data>5f4c66ca</Data>

    <Data>c0000005</Data>

    <Data>00000000000012de</Data>

    <Data>1134</Data>

    <Data>01d6ad6f7195d9b8</Data>

    <Data>C:\Program Files\WindowsApps\Microsoft.HoganThreshold_1.11.2931.2_x64__8wekyb3d8bbwe\HaloWars2_WinAppDX12Final.exe</Data>

    <Data>C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.29231.0_x64__8wekyb3d8bbwe\VCRUNTIME140_APP.dll</Data>

    <Data>d4f65057-18e3-4f51-aa4d-d5df101dce33</Data>

    <Data>Microsoft.HoganThreshold_1.11.2931.2_x64__8wekyb3d8bbwe</Data>

    <Data>xgame.App</Data>

    </EventData>

    </Event>

    :)
     
    rubberdukyzila, Oct 28, 2020
    #1

  2. Background applications

    Hi Robert,

    We understand that you don't want some apps to run on the background of your computer. What we suggest is to
    control which apps are allowed to run in the background. To see which apps have permission, just follow the below steps:

    • Open the Start menu or Start screen and select “Settings.”
    • Click or tap the “Privacy” icon in the Settings.
    • Scroll down to the bottom of the list and select “Background apps.”
    • You’ll see a list of apps that have permission to run in the background with an “On/Off” toggle.
    Just bear in mind that, apps normally run in the background to update their live tiles, download new data, and receive notifications. If you want an app to continue performing these functions, you should allow it to continue running in
    the background.

    Feel free to update us with the results.
     
    Michelle Vil, Oct 28, 2020
    #2
  3. Zaki_j Win User
    PC Keeps crashing

    Hi Vijay,

    Thank you for writing to Microsoft Community Forums.

    I understand that your PC keeps crashing.

    1. Do you get any error message or code when the computer restarts after the crash?
    2. What’s the make and model of the computer?

    I suggest you to follow the steps mentioned below and see if that helps.

    Method 1: Disable Automatic Restart on System Failure

    Press WIN + R to launch the Run utility.

    Type in sysdm.cpl and then hit Enter to launch System Properties.


    Click on the Advanced Tab
    and under the section labeled as Startup and Recovery.

    Click on the button that says Settings.

    A new pop-up window will now open. Under the section called System failure, uncheck the option labeled as Automatically restart.

    Now, click on OK then on Apply and then again on OK.

    Reboot your computer now for the changes to take an effect.

    Method 2:
    Start your PC in safe mode in Windows 10


    Boot the PC in safe mode and check if the PC shuts down. Refer the article to
    Start your PC in safe mode in Windows 10
    .

    If the PC is not shutting down in safe mode then perform a clean boot from safe mode. Refer the article on
    How to perform a clean boot in Windows.
    If the PC is not shutting down then please refer the section How to determine what is causing the problem after you do a clean boot.

    Note:
    Clean Boot starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. Also, you may not be able to use some programs in clean boot.

    Note: Please refer the section
    Reset the computer to start normally after clean boot troubleshooting
    to boot the computer in to normal mode after troubleshooting.

    You can also follow the suggestion from the article on how to
    Improve PC performance in Windows 10

    For issues where the
    event ID 10016 logged in event viewer, you may follow the below suggestions and check if it helps.

    Registry disclaimer: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the
    registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

    Please take a backup of the registry.
    Follow the steps given in the link below:

    How
    to back up and restore the registry in Windows


    • Open the
      Run
      dialog box by pressing the Windows key and the R key together
    • Type
      Regedit and hit the Enter key.
    • When the Registry Editor opens, navigate to the following location:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Ole

    • Delete the following keys from the right pane
    DefaultAccessPermission

    DefaultLaunchPermission

    MachineAccessRestriction

    MachineLaunchRestriction

    • Restart your computer.

    Deleting those four keys will cause DCOM to write default permissions for the system and should grant access to the apps requiring access to the DCOM Server.

    For more information on event ID 10016 logged in event viewer, I suggest you refer to the article
    DCOM event ID 10016 is logged in Windows

    Hope it helps.

    Regards,

    Zaki
     
    Zaki_j, Oct 28, 2020
    #3
  4. peach1971 Win User

    My PC keeps crashing but they call i am on continues in the background along wiwth some...

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Oct 28, 2020
    #4
Thema:

My PC keeps crashing but they call i am on continues in the background along wiwth some...

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