Windows 10: My PC keeps crashing/resetting itself after a load screen in games.

Discus and support My PC keeps crashing/resetting itself after a load screen in games. in Windows 10 Gaming to solve the problem; Freshly formatted PC, no 3rd party software or anything like that. When ever I try load my character into world on WoW or ESO the PC crashes and... Discussion in 'Windows 10 Gaming' started by jackovg, Jan 18, 2020.

  1. jackovg Win User

    My PC keeps crashing/resetting itself after a load screen in games.


    Freshly formatted PC, no 3rd party software or anything like that.


    When ever I try load my character into world on WoW or ESO the PC crashes and resets itself... All temps on PC are good, I've done stress tests and the PC doesn't crash then???
    Specs:
    Intel i3-9100F @ 3.60ghz

    8GB RAM

    GTX 970 4GB


    Here's some event logs, I assume these are the right ones Im meant to post:


    Log Name: System

    Source: Microsoft-Windows-Kernel-Power

    Date: 19/01/2020 2:24:10 PM

    Event ID: 41

    Task Category: 63

    Level: Critical

    Keywords: 70368744177664,2

    User: SYSTEM

    Computer: DESKTOP-M07GQO5

    Description:

    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

    <EventID>41</EventID>

    <Version>6</Version>

    <Level>1</Level>

    <Task>63</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000400000000002</Keywords>

    <TimeCreated SystemTime="2020-01-19T03:24:10.990338900Z" />

    <EventRecordID>359</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="8" />

    <Channel>System</Channel>

    <Computer>DESKTOP-M07GQO5</Computer>

    <Security UserID="S-1-5-18" />

    </System>

    <EventData>

    <Data Name="BugcheckCode">0</Data>

    <Data Name="BugcheckParameter1">0x0</Data>

    <Data Name="BugcheckParameter2">0x0</Data>

    <Data Name="BugcheckParameter3">0x0</Data>

    <Data Name="BugcheckParameter4">0x0</Data>

    <Data Name="SleepInProgress">0</Data>

    <Data Name="PowerButtonTimestamp">0</Data>

    <Data Name="BootAppStatus">0</Data>

    <Data Name="Checkpoint">0</Data>

    <Data Name="ConnectedStandbyInProgress">false</Data>

    <Data Name="SystemSleepTransitionsToOn">0</Data>

    <Data Name="CsEntryScenarioInstanceId">0</Data>

    <Data Name="BugcheckInfoFromEFI">false</Data>

    <Data Name="CheckpointStatus">0</Data>

    </EventData>

    </Event>

    :)
     
    jackovg, Jan 18, 2020
    #1
  2. dmecate Win User

    Games installed off Microsoft store crash at loading screen and restarts PC

    Any game that I purchase and install from the Microsoft store will start to load but then will crash at the loading screen and restart my PC. Ive followed many of the resets suggested but nothing works. All I want is to be able to play Halo Reach. I had
    this same issue with Battlefront 2 a while back and ended up refunding and giving up on it working. I’ve seen another thread with my same issue from 2017 but it has no solutions to the problem. All other games from other stores work perfectly fine on my PC.
    Only games from Microsoft store do I get this issue. (Btw I purchased Halo on steam first, the issue occured so I refunded and bought directly from Microsoft store and same issue occurs.)
     
    dmecate, Jan 18, 2020
    #2
  3. Pre-loaded games won't uninstall


    I'm not really into some of the games that were pre-loaded into my PC but when I try to bring up the games from the Start menu and click on 'uninstall' it takes me to the control panel, and I don't see the games listed there for me to uninstall. Suggestions, please? Thanks! ~P
     
    punkinbee59, Jan 18, 2020
    #3
  4. iuppiter Win User

    My PC keeps crashing/resetting itself after a load screen in games.

    Blue Screen of Death (Crash) When Playing Games


    Nothing for step 10.

    Step 11 -
    My PC keeps crashing/resetting itself after a load screen in games. [​IMG]
     
    iuppiter, Jan 18, 2020
    #4
Thema:

My PC keeps crashing/resetting itself after a load screen in games.

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