Windows 10: My PC keeps freezing then turning to black and restarting

Discus and support My PC keeps freezing then turning to black and restarting in Windows 10 Gaming to solve the problem; usually this happens when I'm playing games I don't think any of my components are overheating and I have updated my graphics drivers please help I've... Discussion in 'Windows 10 Gaming' started by AD_1-1, Sep 26, 2024.

  1. AD_1-1
    AD_1-1 Win User

    My PC keeps freezing then turning to black and restarting


    usually this happens when I'm playing games I don't think any of my components are overheating and I have updated my graphics drivers please help I've checked event viewer and error 7031 7023 and 7034 are popping up quite a bit around the time of the crash I don't know what is it could be please help.

    :)
     
    AD_1-1, Sep 26, 2024
    #1
  2. UGLYTOAD
    uglytoad Win User

    Monitor freezes and then turns black

    This only happens when I play video games.

    When I play games like League of Legends and Raft, every now and then my monitor will freeze and then turn black, there is a period between the freezing and black screen where the monitor appears to be fully turned off and all sound is cut and then the monitor turns on again leaving me with a black screen (note that I can still hear everything but I cant do or see anything). This 'off' period lasts for around a few seconds.

    I've tried many things that havent worked such as a clean reboot, disable automatic restart on system failure, and resetting virtual memory following this thread --> Redirecting

    Some help would be definitely appreciated.
     
    uglytoad, Sep 26, 2024
    #2
  3. ARIES117
    aries117 Win User
    Computer Keeps Freezing

    It froze again, and the common problem I see throughout most of the freezes is a driver atksgt.sys being blocked from loading. It is related to Tages Protection from Tages SA and it says it has a driver that is installed that causes stability problems with my system. It says it will be disabled but I think this is why my pc keeps freezing. Any suggestions as to what it may be for and/or if I can get rid of it and how?

    I never downloaded a program from Tages SA so I am not sure what it could be from.
     
    aries117, Sep 26, 2024
    #3
  4. SRIMADHWA B
    Srimadhwa B Win User

    My PC keeps freezing then turning to black and restarting

    Black Screen after restarting computer (after installing intel HD 3000 graphics using teamviewer)

    Hi Evan,

    I realize that you get a black screen after restarting computer. I will try to help you with this issue.

    Please answer these questions to get more clarity on this issue:


    • What is the make and model of the PC?

    • Does the issue reoccur if you remove the Intel HD 3000 graphics card?

    Suggest you to follow all the steps from this article to check if that helps.

    Troubleshoot black screen problems: Troubleshooting black or blank screens in Windows - Microsoft Support

    Keep us informed to help you further.
     
    Srimadhwa B, Sep 26, 2024
    #4
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My PC keeps freezing then turning to black and restarting

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