Windows 10: My PC won't let me shut down, it keeps showing the blue screen then proceeds to restart...

Discus and support My PC won't let me shut down, it keeps showing the blue screen then proceeds to restart... in Windows 10 Gaming to solve the problem; Can't upload a screenshot cuz it fails for some reason.Shows Stop Code: DRIVER_IRQL_NOT_LESS_OR_EQUALSystem Information:OS Name Microsoft Windows 11... Discussion in 'Windows 10 Gaming' started by KARLOS DRAKE C. PEDROSA, Mar 13, 2025.

  1. KARLOS DRAKE C. PEDROSA
    KARLOS DRAKE C. PEDROSA Win User

    My PC won't let me shut down, it keeps showing the blue screen then proceeds to restart...


    Can't upload a screenshot cuz it fails for some reason.Shows Stop Code: DRIVER_IRQL_NOT_LESS_OR_EQUALSystem Information:OS Name Microsoft Windows 11 Home Single Language Version 10.0.22631 Build 22631 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name LAPTOP-RQIBAT34 System Manufacturer Acer System Model Nitro AN515-55 System Type x64-based PC System SKU 0000000000000000 Processor IntelR CoreTM i5-10300H CPU @ 2.50GHz, 2496 Mhz, 4 Cores, 8 Logical Processors BIOS Version/Date Insyde Corp. V2.06, 19/08/2021

    :)
     
    KARLOS DRAKE C. PEDROSA, Mar 13, 2025
    #1
  2. EILEEN GAL
    Eileen Gal Win User

    Blue Screen of Deaths on a Daily

    Hi,

    Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
    prior to the issue.

    In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
    troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Mar 13, 2025
    #2
  3. CAINEGETUTUA
    cainegetutua Win User
    Blue Screen of Deaths on a Daily

    I have tried all of the options there, Which is why i included in my post the lists of things that i performed to isolate the cause of bsod. Thanks
     
    cainegetutua, Mar 13, 2025
    #3
  4. MELCHIZEDEK QUI
    Melchizedek Qui Win User

    My PC won't let me shut down, it keeps showing the blue screen then proceeds to restart...

    my system keeps on crashing. (blue screen)

    Hello Harrison,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    To better assist you with your concern, I'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we recommend performing the suggested steps in this article to troubleshoot blue screen issues
    on Windows 10.

    Looking forward to your response.

    Regards.
     
    Melchizedek Qui, Mar 13, 2025
    #4
Thema:

My PC won't let me shut down, it keeps showing the blue screen then proceeds to restart...

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