Windows 10: My pin is no longer available

I have never used anything other than a pin on my computer and now it is randomly not available. I have tried to go in a troubleshoot but I can't make it very far as I didn't remember my microsoft password and had to reset it. Now my computer doesn't allow a pin and doesn't recognize my microsoft password.

:)

 

Your pin is no longer available

Hello Paan! My name is Abdullah, and I will assist you today.

I am sorry to know that you are experiencing this issue. May I confirm the complete message you receive, please? Is it like Your pin is no longer available due to a security change…? If yes, please follow the steps/instructions given in the thread below by Kapil Arya:

https://answers.microsoft.com/en-us/windows/for...

Thank you.

Best,

Abdullah

 

"Your PIN is no longer available"

Hi Sam. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.



Do you see a link for Sign In Options at the bottom of the Sign-in Screen. Choose that and select the key or password choice, use password to sign in.

Then follow the steps in these tutorials:

https://www.addictivetips.com/windows-tips/some...

https://www.kapilarya.com/fix-something-went-wr...

https://www.isumsoft.com/windows-10/fix-your-pi...

https://www.wintips.org/pin-is-not-available-wi...

https://computerverge.com/how-to-fix-something-...

Based on the results you post back I may have other suggestions if necessary.

______________________________________________

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When resetting Windows 10, get a message "Your PIN is no longer available...", whether TPM is cleared or not.

When resetting Windows 10, get a message "Your PIN is no longer available...", whether TPM is cleared or not. I'm stuck trying to reset Win10 (and delete all files).

Steps followed were: 1) started Win10 reset. 2) at 8% complete, got message asking whether to clear TPM. ( I've tried it both ways and gotten same PIN problem).

3) Get a message: "Your PIN is no longer available due to change in security settings on this device." When I click on change PIN, get a message: "The User Profile Service service failed the sign-in. User profile cannot be loaded."

Any suggestions to complete a reset and disk clean are appreciated.