Windows 10: My previous question does not have an answer.

Discus and support My previous question does not have an answer. in Windows Hello & Lockscreen to solve the problem; My previous question does not have an answer and it has been a while.... Discussion in 'Windows Hello & Lockscreen' started by WalleBot, May 24, 2019.

  1. WalleBot Win User

    My previous question does not have an answer.


    My previous question does not have an answer and it has been a while.

    :)
     
    WalleBot, May 24, 2019
    #1

  2. cortana does not answer questions well

    Hi Doctor Susan,

    Cortana’s responses usually depend on the type of topics being asked. To best address your concern, we need you to answer the following questions:

    • Which Windows 10 build are you using? Click
      here
      for instruction on how to find your Windows 10 build.


    My previous question does not have an answer. eae3c1b7-3869-4616-a33b-324a04f91e0f.png


    • Are all the responses to all your questions off the mark, or is it isolated to a specific topic?
    • Can you provide us some scenarios or topics when Cortana provides off the mark answers?
    • Did you make any changes before this issue happened?
    • What troubleshooting steps have you done so far?

    We will be waiting for your response.
     
    Kristine Arp, May 24, 2019
    #2
  3. Cortana is often unable to answers the asked questions

    Hello Bimal,

    Thank you for your continued patience on this issue. Let me assist you further from here.

    Please follow the below suggested methods and check if it helps.

    Method 1:

    This issue may happen due to system file corruption. I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow
    the below given steps:


    • Press Windows key + X, select
      Command prompt (Admin) to bring up elevated Command prompt.

    • In Command prompt type
      sfc/scannow
      and press enter.

    • Restart the computer.

    Ref: Using System File Checker
    in Windows 10


    Method 2:

    If no corrupted system files were found in the previous state or were irrecoverable, then I suggest you to try the following steps to deploy the DISM command lines:


    • Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.

    • In command prompt, type the following commands and press Enter after each command:

    Dism /Online /Cleanup-Image /CheckHealth

    Dism /Online /Cleanup-Image /ScanHealth

    Dism /Online /Cleanup-Image /RestoreHealth



    • Close the command prompt and restart the PC and check if it works.

    Method 3:

    If the issue still persists, I suggest you to check if the same issue occur when logged in through a different user account.

    Follow the steps:

    • Assuming that you are already logged on to your user account in Windows 10, click the Start button.
    • From the Start menu, click your name from the top of the left pane.
    • From the displayed options click Sign out.
    • From the login screen, click to the different user account you want to switch to.

    However, if you do not have a separate user account, I suggest you to create another administrator user account by referring to the Microsoft article here: Set
    up accounts
    .

    Hope it helps this time.

    Thank you.
     
    Sayan_Ghosh, May 24, 2019
    #3
  4. My previous question does not have an answer.

    Stuck at the restore to previous version loop

    Hi,

    Thank you for posting in Microsoft Community.

    To understand the issue better, I suggest you to answer the below questions.

    • What was the issue you were facing in Windows 10?
    • What made the system to be shut down while in the process of restoring?
    • Do you have the backup of the Windows 10 or the previous Windows?

    Please post us back with more information to help you better.
     
    Sachin Venkatesh, May 24, 2019
    #4
Thema:

My previous question does not have an answer.

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