Windows 10: my printer mfc7460dn is not found on usb

usb not working for printer mfc7460dn

:)

 

Printer Connection Problem for MFC7460dn

Hello,

I bought a Brother MFC7460dn printer several weeks ago. Unfortunately, I'm not able to connect my new printer with my Windows 10 Surface Pro 4 Laptop. It identities my printer to a "Unspecific Device", not a printer, that's the reason why I can't connect.
I can connect it by my Apple device. I tried 2 weeks to fix it however I can't. Do you have any idea?

Thank you very much.

-Charles

 

Mac OSX USB printer problem

OK i just bought the Canon IP4500 usb printer and installed it on the mac following hte instructions to the letter.

No printer is found and i cannot add it in the Printer list, cause theres no option for USB printer installation, only Appletalk, Bluetooth, and Windows Printing.

I have downloaded the latest drivers etc... but no luck *Bang Head :banghead:

As it is i dont like macs but now with a simple thing as this i dislike them even more.

Last resort is trying installing the printer on a Vista pc and see if it works, if it does then the mac is up to shit, if it does not install then the printer is up to shit.

Anyone had a similar problem maybe and how did you overcome it?

 

printer usb is an older version

Hello,

Thank you for posting your query on Microsoft community. I regret the inconvenience caused to you. Let me help you.

• 
  What is the make and model of the printer and computer?
  
• 
  What is the exact error message?
  

I suggest you to disable and re-enable the USB controllers. The following steps will uninstall all the USB controllers and then re-install them:

a. Right click on Start, and then click
Run.

b. Type devmgmt.msc and then click
OK. Device Manager opens.

c. Expand Universal Serial Bus controllers.

Note: You might have to scroll down the list to find this item.

d. Right click the first USB controller under
Universal Serial Bus controllers, and then click Uninstall to remove it.

e. Repeat step 4 for each USB controller that is listed under
Universal Serial Bus controllers.

Note: Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.

If the issue persists then I suggest you to refer to the following article.

http://windows.microsoft.com/en-us/windows-10/fix-printer-problems

Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.