Windows 10: my printer/scanner can not find my computer

Discus and support my printer/scanner can not find my computer in Windows 10 Drivers and Hardware to solve the problem; I am needing to scan some documents into my computer. When I try to scan it the scanner displays, No Computer Found. This is very odd because I have... Discussion in 'Windows 10 Drivers and Hardware' started by skygarcia2, Jun 14, 2019.

  1. my printer/scanner can not find my computer


    I am needing to scan some documents into my computer. When I try to scan it the scanner displays, No Computer Found. This is very odd because I have printed from this same computer to the same all in one printer. How do I get it to work?

    :)
     
    skygarcia2, Jun 14, 2019
    #1

  2. Windows 10 recognizes my printer+scanner only as a printer.

    Hello,

    Another method you may try is to uninstall and reinstall the printer. The following are the steps:



    Remove your printer

    • Select the Start button, then select Settings > Devices > Printers and Scanners.
    • Under Printers & scanners, find the printer, select it, and then select Remove device.


    Install or add a local printer

    • Select the Start button, then select Settings > Devices > Printers and Scanners.
    • Under Printers & Scanners, see if your printer is installed.
    • If you don’t see your device, select Add a printer or scanner. Wait for it to find available printers, choose the one you want, and then select Add device.


    On the other hand, we suggest also that you reach out the manufacturer of your printer/scanner for the driver availability or work around.



    Regards.
     
    JohnMel And, Jun 14, 2019
    #2
  3. Scanner

    Hi JSmith,

    Your scanner should be installed first in order for your computer to recognize it. Since you're using a printer/scanner in one, you need to add or install the device as a printer and as a scanner. Make sure that the printer is properly connected to your
    computer and is turned on when you try to install it. Follow these steps:

    • Click Start > Settings > Devices.
    • Under Add printers & scanners, click the + sign and select
      Add device.

    Once added, try checking if you're able to scan. If your computer still doesn't detect the scanner, then we suggest that you get in touch with HP Support for further assistance.

    Feel free to let us know if you need more information.

    Regards.
     
    Vanessa Yar, Jun 14, 2019
    #3
  4. my printer/scanner can not find my computer

    Computer/Scanner Communication

    I have a HP laptop running Windows 10 and an Epson WF-2630 Printer/Copier/Fax/Scanner. I am able to print but unable to scan documents. I keep getting a message that there is no scanner connected to the computer. I have downloaded every update I could
    find for the laptop, Windows 10 and the printer. While the scanner is now listed under printer and devices in my settings menu (it didn't initially) the computer still isn't communicating with the scan function of my printer. Any suggestions on what to do
    would be greatly appreciated.
     
    Angela_987, Jun 14, 2019
    #4
Thema:

my printer/scanner can not find my computer

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