Windows 10: My printer status is offline. How do I change the status to online?

My printer status is offline which means it is unable to print a document etc. But it prints test pages and from my iPhone.


My question is how do I change the status to online?


Thank you

:)

 

printer status

Hi Dick,

You may modify the settings to change the printer status. To resolve your concern, we suggest that you follow the steps in this article by clicking on this

link to change printer status from offline to online.

Let us know if you need further assistance.

 

Windows 10 Printer Online/Offline Status.

Hi Snipe,



Thank you for writing to Microsoft Community Forums.



In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you aware of any changes made to this computer prior to the issue?
   
2. What is the make and model number of your printer?
   
3. When exactly do you face this issue?
   

I suggest you to first Set The Printer As Default and then refer
Change the printer's status to "online" and change the default status to
online.



This way, the printer will be default and the status will be always Online.



Hope it helps.



Let us know if you got the help you needed by clicking Yes or No.

 

How do I change the printer status online/offline?

Hi Alfred,

As you are facing issue with Printer turning online, we would assist you for sure

In order to understand the issue in a better manner, please share the following details.

• 
  Are you connecting the printer through a cable or through Wi-Fi?
  
• 
  What is the make and model of the computer?
  
• 
  After upgrading to Windows 10, have you installed all pending updates and also updated all device drivers?
  
• 
  Which is the Windows 10 build running on the computer?
  

I suggest you to follow the below steps to fix the issue,

Method1: Change a printer's status to "online"

http://windows.microsoft.com/en-us/windows-10/change-a-printers-status-to-online

Method2: Fix printer problems

http://windows.microsoft.com/en-us/windows-10/fix-printer-problems

Reference:
http://windows.microsoft.com/en-in/windows-10/devices-drivers

Hope this helps. If the issue persists, please do let us know and we would be happy to help you further.

Thank You.