Windows 10: my printer status says: attention required. Nothing will print, printer is online and...

my printer status says: attention required. Nothing will print, printer is online and working. How do I clear this?

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Error - Printing on Network printer

We have 4 printers on our Windows print server. The server was migrated from win2k3 to 2k8 on friday. 3/4 printers are working great, the other is having issues. When trying to print a test page to it, it gets a job status of Error - Printing.

When sending a small word document to it, it sends it to the printer, the queue is empty but nothing prints. If I goto the printer itself, it doesnt show any errors and I can print things such as information sheets and diagnostic files just fine.

All four printers are the same model, all 4 have a static IP. I can ping the printer successfully. I've tried printing from both an XP machine and the print server itself. I tried removing and adding the printer on the print server. And lastly, uunplugged the printer for 30 seconds, plugged it back in.

Any ideas?

 

Error - Printing on Network printer

There is. Unfortunately the status doesnt showing anything. But I didnt know about this page. I tried printing a document from this page and it gave me a bit more of an error. Print service not responding.

 

Printer- error message "Attention Required"

Hello,

Thank you for posting your query in Microsoft Community.

We regret the inconvenience caused to you. We will be glad to assist you with your issue.

It would be grateful if you can reply to this question in order to assist you further:

• When exactly do you get this error?
• Are you able to print through the printer?
• What is the complete error message or code you receive?

I suggest you to try the steps from the below link and check if it helps:

Fix printer problems

Let us know the status of the issue. We will be happy to assist you further.

Thank you.