Windows 10: My printer won't print. It says that it is "Offline". How do I fix this?

My printer won't print. It says that it is "Offline". How do I fix this?

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I have windows 10 and my printer is HP OFFICEJET PRO 8610. My laptop says it is offline What do I do?

Hi Donna,

Thank you for posting in Microsoft Community.

• Have you installed all pending Windows and driver updates?
• Did you make any changes to your computer prior to this issue?

I suggest you to refer the link below and perform the troubleshooting steps suggested.

Solved: Printer Offline and HP Support for Windows 10 won't come up - HP Support Community - 5323205


Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks

 

Canon printer keeps going offline and won't print.

Hi Kelello,

Thank you for posting your query in Microsoft Community.

I understand your concern, and we in Community will try to help you in the best possible way we can.

This issue might occur if the printer driver is not configured properly.

I suggest you to run Printer Troubleshooter and check.

Windows 10 has a built-in troubleshooter to check and fix issues with Printer. I would suggest you to run this troubleshooter to check if the issue is with your Printer. Refer these steps:

1. Press Windows key +X, select Control
panel.

2. Change the view by option on the top right to
Large icons.

3. Click on
troubleshooting and click on the view all option
on the left panel.

4. Run the
Printer troubleshooter.

For information refer the below link.

http://windows.microsoft.com/en-us/windows-10/fix-printer-problems

For more information refer the below link.

Solved: My MX430 keeps going offline and won't print - Canon Community

Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

Regards,

Guru Kiran

 

Networked Printer showing "Offline"

Hey guys,

I'm having a slight issue with one of my printers in that it's showing offline and I can't print to it.

It's a Datamax label printer which is connected to my network via a Netgear print server, this has then be added to one of my servers for sharing etc.

So far I've tried the below.

- Classic on/off.
- Removing from server and re-adding.
- Ensuring that under port configuration SNMP Status is disabled.
- Assigning to different IP.
- Restarting Print Spooler.

I can ping it fine and the printer itself is letting me do manual test prints using its interface, but no matter what I cannot get it to stop showing up as offline and allowing me to print to it over the network. I should add that it's worked fine for the past year.

Any suggestions?