Windows 10: My reader app is not working properly.

Please help me. I have tried to reset and repair it but nothing happened.

:)

 

where is the windows 10 Reader App

Hi,

Thank you for posting your query on Microsoft Community.

I suggest you to follow the steps below to launch Reader App and check if this helps:

• Press ‘Windows’ key on the keyboard.
• In the search box, type ‘Reader’, and press enter.
  
• Click on Reader App and it will be launched.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Accessing the Reader app

Hello,

I realize the inconvenience you are facing in accessing the Reader app in Windows 10. Do not worry we will help you with this issue.

Let us know if you have tried to uninstall and re-install the Reader app on your device?

Try few of the below troubleshooting steps and check if it helps.

Method 1: I suggest you to run the
Windows Store Apps troubleshooter.

Windows Store Apps Troubleshooter,
troubleshoots problems that may prevent Windows Store Apps from working correctly.

Run the troubleshooter for Windows apps

If the issue persists then follow the below method.

Method 2: I suggest you to uninstall the reader app, download it from Windows Store, re-install it on Windows 10 and check if the issue persists.

Follow the below steps to uninstall the app:

• Press Windows key, click on Settings.
• Click on System, Apps & features from the left pane of
  Settings window.
• Click the Reader app and Uninstall it.

Go to Windows Store, log-in with Microsoft account, search for the Reader app
install it and check if the issue sill persists.

Hope it helps. Reply to the post if you are still facing issues with accessing the PDF files, we will be happy to help you.

Thank you.

 

Reader app not opening PDFs

Hello Angie,

I realize the inconvenience you are facing in accessing the Reader app in Windows 10. Do not worry we will help you with this issue.

Let us know if you have tried to uninstall and re-install the Reader app on your device?

Try few of the below troubleshooting steps and check if it helps.

Method 1: I suggest you to run the
Windows Store Apps troubleshooter.

Windows Store Apps Troubleshooter,
troubleshoots problems that may prevent Windows Store Apps from working correctly.

Run the troubleshooter for Windows apps

If the issue persists then follow the below method.

Method 2: I suggest you to uninstall the reader app, download it from Windows Store, re-install it on Windows 10 and check if the issue persists.

Follow the below steps to uninstall the app:

• Press Windows key, click on Settings.
• Click on System, Apps & features from the left pane of
  Settings window.
• Click the Reader app and Uninstall it.

Go to Windows Store, log-in with Microsoft account, search for the Reader app
install it and check if the issue sill persists.

Hope it helps. Reply to the post if you are still facing issues with accessing the PDF files, we will be happy to help you.

Thank you.