Windows 10: My Reliability Monitor reports that IAStorDataSvc stopped working and exception code...

The computer is slowing down on startup and I get dos type windows flashing on and off on startup. When using Excel the icons sometimes flash on and off when I edit a spread sheet. I have updated Office via Microsoft to latest, it is 2013 and has been no problem previously.

:)

 

Reliability Monitor: Cortana - Stopped working

I have upgraded to Windows 10 first my laptop and, more recently, my desktop. I use Reliability Monitor daily. Three days into Windows 10, Reliability Monitor on my desktop reported an application failure yesterday: "Cortana - stopped working". There are two further such reports today within a minute of one another. My laptop has not reported this event so far. Everything in Windows+S>Settings is set to off on both machines - I do not want Cortana. Settings>Privacy is set to much the same on both machines, except in Speech, inking and typing. I see that my desktop is set to "Get to know me" and my laptop is set to "Stop getting to know me". I wonder if any other users have advice to overcome my issue in this minefield of settings that Windows 10 offers.

 

Reliability Monitor - View All Problem Reports Empty

Hi Ryan,

Windows update can reset your system settings and could've affected the information on your reliability monitor. To help us scan and fix your concern, we suggest that you run an sfc scan. Here are the steps on how to:

• Press Windows
  
  
  key +
  X key.
• Click Command Prompt (Admin).
• Type in sfc /scannow.
• Press the Enter key.

Once done with the scan, try to re-launch your reliability monitor and check if information is now available. If the concern persist, you can restore from a system restore point by clicking this

link.

Let us know if you need further assistance regarding your reliability monitor concern.

 

Reliability Monitor - View All Problem Reports Empty

If the SFC scan and system restore didn't resolve your concern, then we proceed in resetting your Reliability monitor's database. Here are the steps on how to:

Disclaimer: In resetting the data base, any information that were initially recorded will be deleted and the Reliability Monitor may require 24 hours to generate a new set of historical data.

• Copy this text on a Notepad. It's a command to reset Reliability Monitor.

reg add "HKLM\SOFTWARE\Microsoft\Reliability Analysis\WMI" /v WMIEnable /T

REG_DWORD /D 1 /F

del /f /S /Q /A "%ProgramData%\Microsoft\RAC\PublishedData\*"

del /f /S /Q /A "%ProgramData%\Microsoft\RAC\StateData\*"

@Echo off

FOR /F "tokens=1,2*" %%V IN ('bcdedit')

DO SET adminTest=%%V

IF (%adminTest%)==(Access) goto noAdmin

for /F "tokens=*" %%G in ('wevtutil.exe el') DO (call :do_clear "%%G")

echo.

echo

goto theEnd

:do_clear

echo clearing %1

wevtutil.exe cl %1

goto :eof

:noAdmin

exit

2. Save and name the file as resetRM.bat

3. Right-click and select Open. If prompted for a UAC, then click Yes.

Note: You must be the admin of your Windows to open the file.

4. Once you select Open, you'll see a set of commands running inside

the command prompt to reset Reliability Monitor.

If in case you don't find Reliability Monitor in a reset condition, then repeat the steps 3 & 4. Reboot your device and this time it should reset the Reliability Monitor.

Once done with the steps, allow 24 hours and relaunch the reliability monitor. Check if your concern persists.

We'll appreciate if you can send us an update.