Windows 10: my samsung note 9 will not import pictures or videos to compter?

Discus and support my samsung note 9 will not import pictures or videos to compter? in Windows 10 Network and Sharing to solve the problem; hello, im trying to import my videos and pictures to my brand new dell desktop computer. it is a windows 10 I believe. but I reads and finds my phone... Discussion in 'Windows 10 Network and Sharing' started by MichelleBollman, May 29, 2019.

  1. my samsung note 9 will not import pictures or videos to compter?


    hello, im trying to import my videos and pictures to my brand new dell desktop computer. it is a windows 10 I believe. but I reads and finds my phone but when importing starts its cannot find any pictures or videos and my phone is all but full, due to I make YouTube videos. I really want to edit on my computer as well as free up space on my note 9. but it just stays at 0 found but it continues to go, so I left it go for about 3 hours and still nothing was found. I don't know what else to do! please help me!

    :)
     
    MichelleBollman, May 29, 2019
    #1

  2. Windows 10 will not import pictures/videos from my Galaxy Note 4 (says nothing there to import)

    Hi Rudi,

    I realize the inconvenience you are facing. Let me help you in resolving the issue.



    I appreciate if you can provide us the following information to help us understand the issue better.

    • Does the issue persist only while importing pictures to the system on your phone?
    • Are you trying to import pictures to File Explorer or Photos app?
    This issue could have occurred due to these reasons:

    1. Incorrect settings.

    2. Missing Windows Update.

    3. Corrupt driver.

    I suggest you to refer the steps in the article and check if it helps.

    http://windows.microsoft.com/en-us/windows-8/import-photos-videos#troubleshooting

    Keep us posted on Windows related queries and we will be happy to assist you further.

    Thank you.
     
    Nachappa C K, May 29, 2019
    #2
  3. Pictures

    Hi Emmitt,



    Thank you for posting your query on Microsoft Community.



    To serve you better, please share this:


    • How are you trying to import the pictures?


    I would suggest you to try the steps mentioned in the below Microsoft help article and check if it helps.

    http://windows.microsoft.com/en-in/windows-8/import-photos-videos

    Note: Applies to Windows 10 as well.



    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist.



    Thanks and regards,

    Jenith
     
    Jenith_James, May 29, 2019
    #3
  4. my samsung note 9 will not import pictures or videos to compter?

    Importing Pictures from SD card


    I can't get the Photos app to import pictures from my SD card reader. For a while I had Live Photo Viewer as the default import action (can't remember how), but I'd quite like to get it working with a default app. I note that when I right click on my SD drive, I don't get the option to Import photos and videos

    Any suggestions?
     
    nigelmercier, May 29, 2019
    #4
Thema:

my samsung note 9 will not import pictures or videos to compter?

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