Windows 10: My scans wont work

Discus and support My scans wont work in AntiVirus, Firewalls and System Security to solve the problem; I decided to scan my laptop and it got stuck half way for atleast 10 minutes so i cancelled it and did an offline scan and it was getting close to... Discussion in 'AntiVirus, Firewalls and System Security' started by alexrobbins2, Mar 30, 2020.

  1. My scans wont work


    I decided to scan my laptop and it got stuck half way for atleast 10 minutes so i cancelled it and did an offline scan and it was getting close to being done but all of a sudden it closes the thing and restarts the laptop before it could finish then I tried another quick scan but it got stuck half way again.

    How do I fix this?

    :)
     
    alexrobbins2, Mar 30, 2020
    #1

  2. scanned documents

    Hello,

    By default, scans are saved in a Scans folder inside the Pictures. Here are the steps on how to get there:

    • Press Windows and type pictures
    • Click Pictures and double-click the Scans folder.

    Furthermore, we suggest that you repair your Word application by following the steps on this

    link
    .

    Let us know how that turned out for you.
     
    Marilou Ser, Mar 30, 2020
    #2
  3. Windows 10 infinite restart black screen


    The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

    Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

    John
     
    AmericanPharaoh, Mar 30, 2020
    #3
  4. Kem Mon Win User

    My scans wont work

    Task bar wont work

    Hi,

    It is possible that there are
    system files and system image files
    that was
    corrupted
    during the update which is causing the issue to occur. To resolve this, we suggest that you perform these methods of troubleshooting steps and see if there's any changes:

    Method 1: Update your drivers.

    To know how to update your drivers, click
    here.

    Method 2:
    Run SFC Scan.  

    To run an
    SFC scan, follow these steps:  


    • Run
      Command Prompt as Administrator.  

    • Type
      sfc /scannow
      and hit
      Enter.   

    Method 3:
    Run DISM Tool.  

    To run
    DISM Tool, follow these steps:


    • Run
      Command Prompt as Administrator.  

    • Type the following command:  

      • DISM.exe /Online /Cleanup-image /scanhealth  

      • DISM.exe /Online /Cleanup-image /Restorehealth  

    NOTE:
    This might take a while to finish scanning.
    Do not cancel. 

    Method 4: Clean Boot.

    To perform a
    Clean Boot, click
    here.

    Note:
    Reset the computer back to
    Normal Mode
    once you are done with the troubleshooting by following the section
    "How to reset the computer to start normally after clean boot troubleshooting"
    from the same article.

    Let us know how it goes.

    Regards.
     
    Kem Mon, Mar 30, 2020
    #4
Thema:

My scans wont work

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