Windows 10: My screen will not turn off. The lockscreen image displays 24/7.

In Setting, under Power & Sleep, the Screen setting for "When plugged in, turn off after" is set to 1 minute. The screen turns off after 1 minute and then automatically turns back on without requiring the lockscreen pin.


If you press Win+L to lock the screen, it stays on indefinitely and will not turn off. I've tried setting the Background to Windows Spotlight, Picture and Slideshow, but there is no difference.


Yesterday I spent 6 hours online with support updating the computer, checking various settings and their suggestion was to reinstall Windows. I'm sure their has to be a simpler solution than resetting the entire computer.


Something seems to be waking the computer after the screen is turned off. I went through the Network Adapters in Device Manager and unchecked "Allow this device to wake the computer".


If you have any suggestions for how to keep the screen off, please let me know.


Thanks in advance

:)

 

I want to get the default images back for lock screen and desktop

Hi Ryan,

To change the lockscreen and desktop background to default, follow the steps provided below and check for status.

• Navigate to Start>Settings>Personalization.
• In the left navigation pane, click on Background.
• In the right pane, click on the drop down list under Background
  and select Picture.
• Choose the default picture displayed below the drop down list.
• Follow the same steps to change the lockscreen image as well.

Hope this helps. Keep us posted on the status for further assistance.

Thank you.

 

Slideshow Lockscreen and Screen Timeout Issue

Hey all,

So I'm having an issue at the moment where I am wanting to get my system to display a Lockscreen Slideshow after 10 minutes, and then to turn off the display after an hour from that, but for some reason it's only turning off the screen and not displaying my
Slideshow Lockscreen.

After checking the 'When PC is inactive, show the Lock Screen instead of turning off the screen' and changing the turn screen off option in Power & Sleep to 1 minute, the screen displays the Lockscreen Slideshow fine, but anything above 1 minute and it turns
the screen straight off.

Any help with this?

Thanks.

 

24 hour clock on lockscreen

That's what I said *Tongue

Thanks for posting the additional screens that show the two Copy options being selected at the bottom