Windows 10: My seagate hard disk does not show up in explorer in windows 7

I have been using a 1terabyte External Hard Disk Seagate P/N ITEAP5-500 USB as backup for my files. I tried backing up some files today and it worked well for some time. Suddenly "Windows explorer" hung and I could neither log out nor restart. With no option I reset the PC and tried starting again but windows wouldn't load. when i disconnected the HDD it booted up OK. I hope the hard disk is OK. Please note that without connecting the HDD windows boots and I am able to use the PC normally. I tried safe mode too. Please help.

:)

 

Seagate External Drive not showing in Windows Explorer - Windows 10

Hello,

After reading a few other related posts here, I'm hoping for a bit of additional help. My Windows 10 PC doesn't show my Seagate external hard drive in Windows Explorer, however the Seagate light turns on, I can feel the internal drive circulating, and my PC makes the sound of recognizing something being plugged into the USB port. It shows in Windows Settings under Other Devices as a Portable Drive connected to USB 3.0 and when I open Device Manager>Disk Drives, the Seagate drive is identified and under Properties it says the Seagate Portable SCSI Disk Device is working properly.

When I open Disk Management, it shows Disk 0, partition 1, Disk 0, partition 4, Disk 1, partition 1, Disk 1, partition 2, and Windows C:

All are showing healthy under Status.

I've tried the initial steps of plugging into the other USB port, but as soon as I do, the light on the external hard drive turns on, so I know the PC 'knows' the external drive is there....but I can't see it in Explorer to get access to its contents.

Any ideas you can offer would be appreciated!

 

Cannot find (Seagate) external hard drive in File Explorer.

Hi,

Thank you for updating us on the issue.

To understand the issue better, please provide us more information.

1. I would recommend you to check in Disk management, if the (Seagate) external hard drive is detecting in Disk management. Follow the below steps:

a. Press Windows Key + R and type diskmgmt.msc and hit
Enter.

b. Check if the system is detecting (Seagate) external hard drive and let us know.

2. What exactly happen when you try to access on the hard drive? Do you receive any error message/error code?

Awaiting your response for further assistance.

 

Windows 10 not detecting my seagate 1 TB external hard disk

Hi,

Thank you for coming back to us with the status.

To understand the issue better, I would like to know what exactly happen when you try to open the file?

Let’s try simple steps and check if this helps. I would recommend you to connect the external hard disk on different computer and check if you are able to open the files.

I also, suggest you to go to the Disk Management and check if the drive are detecting on the system.

Press Windows + R and type diskmgmt.msc on the box and hit
Enter.

Method 1.

For now, I suggest you to go to device manager and update Seagate driver and check.

• 
  Press Windows key + X and select
  Device Manager.
  
• 
  Click on Universal Serial Bus to expand, right click on the Seagate
  device and click on Update.
  

If the issue still persist, you can try the below method.

Method 2.

I suggest you to connect the SD card to the system and run check disk on the hard drive to see if there are any corruptions. Follow the below steps:

• 
  Press Windows key + X, click Command Prompt (Admin).
  
• In the Command Prompt, type the following command, and then press ENTER:
  
  chkdsk /f

Disclaimer: While performing check disk on the hard drive, if any bad sectors are found then check disk will try to repair that sector. Any data available on a bad sector might be lost. Once Check Disk completes, boot
the computer and then check.

Hope this helps. Keep posting us with status we will be glad to help you.