Windows 10: My son is having problem in laptop webcam it is not working

Discus and support My son is having problem in laptop webcam it is not working in Windows 10 Software and Apps to solve the problem; My son is having problem in laptop webcam it is not working so how can I resolve this.... Discussion in 'Windows 10 Software and Apps' started by MDH12, Nov 9, 2024.

  1. MDH12 Win User

    My son is having problem in laptop webcam it is not working


    My son is having problem in laptop webcam it is not working so how can I resolve this.

    :)
     
    MDH12, Nov 9, 2024
    #1
  2. Maugli Win User

    My laptop USED to have a webcam... Compaq CQ56 102SA

    Okay thanks Guys.
    I tried most of the things suggested.
    I even tried dism/..... restorehealth and sfc /scannow
    It found problems and fixed them, but not the webcam.
    Speccy does not list the webcam under peripherals.
    Its not my anti virus, I tried disabling that and opening the cam app.
    I think my only option is to "roll back" Windows 10 to windows 7.
    The cam definitely worked in 7.
    EDIT:
    Whats the deal with 10 Creator? I never heard of this before.


    My son is having problem in laptop webcam it is not working 142397d1499171183t-my-laptop-used-have-webcam-compaq-cq56-102sa-web.jpg



    My son is having problem in laptop webcam it is not working 142398d1499171226t-my-laptop-used-have-webcam-compaq-cq56-102sa-dism.jpg
     
    Maugli, Nov 9, 2024
    #2
  3. Rose Cal Win User
    W10 wiped my son's laptop

    Hi Debbie,

    It is possible that your son is unable to open his laptop while updating due to a corrupted or incomplete installation. To assist you better, we'd like to gather more information:

    • Is your son, getting an error message when he tried to turn on his laptop?
    • When he tried to open his laptop, are you able to check if the power light stays on?
    • Are you seeing black screen/blank screen when you tried to turn on his laptop?
    • What troubleshooting steps has your son done so far to resolve it?

    Meanwhile, if you're seeing a blank screen/black screen, we suggest that you follow the steps in this
    article on how to troubleshoot black screen errors. You can choose which best describes your issue.

    Keep us posted if you need additional help.
     
    Rose Cal, Nov 9, 2024
    #3
  4. WiIfred P Win User

    My son is having problem in laptop webcam it is not working

    install webcam on msi laptop

    Hi 1papertiger,

    This is Wil, one of the independent advisor, an expert with Windows 10 and a fellow Windows 10 user like you. I understand your concern about installing webcam on MSI laptops.

    Most laptops have a built-in webcam on it, If it's not working, there's a problem with the driver or settings of it.

    Step1: I request you to check for Hidden Devices in Device Manager. Please refer to these steps:

    a. On the desktop, press Windows key + X and select Device Manager.

    b. Click on View and select Show Hidden Devices.

    c. Check for the webcam under Imaging Devices.

    d. If the webcam is listed, then right-click on it and select Update Driver Software.

    e. Select Browse My Computer for Driver Software and follow the prompted steps.

    Step 2: Run the hardware troubleshooter and check if you receive any error messages.

    a. On the desktop, press Windows key + W and type Troubleshooting.

    b. Click on it and click on Hardware and Sound.

    c. Click on Hardware and Devices and follow the prompted steps.

    If the laptop doesn't have a built-in webcam on it, you would need to purchase an external webcam, plug it on your laptop and driver will download automatically.

    I hope my suggestions help you. If you need further assistance please do reply back and I will respond as quickly as possible. Have a nice day.

    Thanks,

    Wilfred P.

    Independent Advisor
     
    WiIfred P, Nov 9, 2024
    #4
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My son is having problem in laptop webcam it is not working

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