Windows 10: My son needs to approve authentication on app to log onto the Microsoft Auth app?

Discus and support My son needs to approve authentication on app to log onto the Microsoft Auth app? in User Accounts and Family Safety to solve the problem; My son activated Dual Auth and used his phone as a second factor. He remove the profile, but now to re-connect he needs to approve his dual auth in the... Discussion in 'User Accounts and Family Safety' started by CedricCozzolino Bronzwaer, Jan 18, 2019.

  1. CEDRICCOZZOLINO BRONZWAER
    CedricCozzolino Bronzwaer Win User

    My son needs to approve authentication on app to log onto the Microsoft Auth app?


    My son activated Dual Auth and used his phone as a second factor. He remove the profile, but now to re-connect he needs to approve his dual auth in the app.

    We did a password reset request and now need to wait for 30 days for something to happen. First of all, what will happen for us to wait 30 days is not clear to me, and second why even when a code is sent to his email, he can login to a trusted device such as his laptop etc.. can't we get to a point where we can reset the password in an easier fashion? Among all, he is member of my Microsoft family so that could potentially help as a second approver?


    30 days is a long time for a 12 years old..


    Thanks for your support on this


    Cedric

    :)
     
    CedricCozzolino Bronzwaer, Jan 18, 2019
    #1
  2. BRINK
    Brink Win User

    Microsoft Authenticator (beta) app in Store


    Source: Microsoft Authenticator (beta)
     
    Brink, Jan 18, 2019
    #2
  3. BRINK
    Brink Win User
    Microsoft Authenticator app for Apple Watch now in public preview


    Source: Microsoft Authenticator companion app for Apple Watch now in public preview Enterprise Mobility + Security
     
    Brink, Jan 18, 2019
    #3
  4. POIT57
    poit57 Win User

    My son needs to approve authentication on app to log onto the Microsoft Auth app?

    Microsoft Account authentication

    After more research, I have found my answer. It looks like the issue was that Microsoft released a new Microsoft Authenticator app with the features first introduced in Microsoft Authenticator Beta. The new app received a prompt to approve access to my Microsoft
    Account when signing on from a new PC, though I find it strange that the beta app wasn't directly upgraded to the new version of the app.

    Microsoft now has three 2 step authentication apps available in the store for Windows 10 Mobile:

    • Authenticator - original app from Windows Phone 8
    • Microsoft Authenticator Beta - originally released to Windows 10 users when Windows 10 Mobile was only available on the Windows Insider program.
    • Microsoft Authenticator - the official Windows 10 app no longer in beta
     
    poit57, Jan 18, 2019
    #4
Thema:

My son needs to approve authentication on app to log onto the Microsoft Auth app?

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