Windows 10: My Sound Device Disappeared

Discus and support My Sound Device Disappeared in Windows 10 Drivers and Hardware to solve the problem; Two days ago, I woke up and put my headset on, only to realize that there was no sound. I looked through my sound devices and realized that one was... Discussion in 'Windows 10 Drivers and Hardware' started by JianLi_, Mar 18, 2021.

  1. JianLi_ Win User

    My Sound Device Disappeared


    Two days ago, I woke up and put my headset on, only to realize that there was no sound. I looked through my sound devices and realized that one was missing, that was the 'SpeakersRealtek High Definition Audio' device. Now whenever I plug in my headset, is no longer asks me what device I plugged in and I can't hear anything.

    My Sound Device Disappeared 54548010-6a51-4a3c-87df-83236a06e2a9?upload=true.png

    :)
     
    JianLi_, Mar 18, 2021
    #1
  2. redant17 Win User

    Disabled motherboard audio device disappears from sound configuration

    Win 10 on a Gigabyte Z170X mobo. This board has Creative Soundblaster audio as well as the Intel chipset audio that goes out HDMI cable. Both were working but at some point the system sent some audio to the monitor instead of the Creative device which goes
    to external speakers.

    So I selected "disable" on the two Intel audio devices (one for HDMI, one for display miniport). Instead of appearing "disabled" they simply disappeared from the sound configuration list. They remain in the Devices list and are listed as "enabled". But
    since they are no longer listed in the Control Panel sound configuration settings, I can't turn them back on. Rebooting made no difference: still listed as enabled devices, but still not present in Control Panel sound settings.

    I'd like to get the Intel devices back so I have the option of using them. Any suggestions please?

    Thanks very much.
     
    redant17, Mar 18, 2021
    #2
  3. Disabled motherboard audio device disappears from sound configuration

    Hi,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand the inconvenience you are facing with enabling and disabling the sound drivers, we will help you with this issue.

    I suggest you to try the below steps to Update the driver
    and check if it helps.

    Steps:


    • Right click on the Start button from the desktop and select
      Device Manager.

    • Under Sound, video and game controller, right click on the driver and click on
      Update the driver software.

    • Click on Browse my computer for driver software, click on
      Let me pick from a list of device drivers on my computer.

    • Follow the Onscreen instructions.

    Hope it helps. Reply to the post with an updated status of this issue for further assistance.
     
    Deepika Gowda, Mar 18, 2021
    #3
  4. My Sound Device Disappeared

    Windows 10 and disappearing sound

    Hi,



    Thank you for updating us on the issue.



    Since the above steps did not help to fix the issue. I suggest you to uninstall and re-install the sound card and check if it helps.


    • Press (Windows key + X) and click on “Device Manager”.

    • Expand “Sound, video and game controller”.

    • Right click on the device driver and select
      uninstall.

    • Once uninstall is done, restart the computer.

    Hope this helps. Post us with the status we will be glad to help you.
     
    Billion Debbarma, Mar 18, 2021
    #4
Thema:

My Sound Device Disappeared

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