Windows 10: My Surface pro device shows blue screen /stop code error how to resolve this?. repeatedly...

My Surface pro device shows blue screen /stop code error how to resolve this?. repeatedly shows this and not able to move to login screen

:)

 

Stop code blue screen sdbus

Hello,

Stop errors (also sometimes called blue screen or black screen errors) can occur if a serious problem causes your device to shut down or restart unexpectedly. These errors
can be caused by both hardware and software issues.

For us to better assist you, we'd like to know the following:

Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What actions were you performing when normally encounter the said error?

Meanwhile, we recommend performing the suggested steps in this article to
troubleshoot blue screen error on Windows 10.

We'll be waiting for your response.

 

getting blue screen error/Stop Code

Hi Abhijit,

Stop code: DRIVER_POWER_STATE_FAILURE is probably due to a compatibility issue with the driver, as most blue screen errors are. Since you encountered this error after updating Windows, most probably, you would need to update the drivers
as well.

We suggest that you go through the steps in this article on how to troubleshoot blue screen errors.
On step 1, select After an update was installed.

Kindly update us on the results.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.