Windows 10: My touch pad is not working and device driver is not found

Discus and support My touch pad is not working and device driver is not found in Windows 10 Drivers and Hardware to solve the problem; I turned on my laptop today and the touch pad is not working at all. I tried to trouble shoot it but the device driver for the touch pad is not found... Discussion in 'Windows 10 Drivers and Hardware' started by JonFretenborough, Oct 30, 2020.

  1. My touch pad is not working and device driver is not found


    I turned on my laptop today and the touch pad is not working at all. I tried to trouble shoot it but the device driver for the touch pad is not found either. I did not turn off the touch pad or even run any scans, it's just gone. Can anyone please help me? I plugged in my wireless mouse and that working for now. But I would like my touch pad back!

    :)
     
    JonFretenborough, Oct 30, 2020
    #1

  2. Touch pad not working. I have tried everything.

    Hello.


    I have a semi new Lenovo laptop ThinkPad T450s with a new hard drive. After installing Windows 10 the touch pad doesn't work. It did however work before. I have spent all day trying to read up on how I may solve this to no avail. Therefore I am writing my own help request. Here is a list of things I have tried;


    Not Fn + F5
    tried updating drives
    not in device manager
    not in control panel - mouse properties doesn't give me touch pad option (picture 2) nor is it anywhere in the control panel under deivices to be found
    Activated in BIOS
    I tried taking some steps I read online in the Registration Entries but files seemed to be missing (perhaps here is the problem) but only ended up making my USB mouse to stop working so that didn't do the trick.
    Synaptic pointing device is under View and show hidden devices.
    Not sure what to do about the yellow exclamation mark but it says error "This device is not present, is not working properly or does not have all its drivers installed. (Code 24)"
    First picture.

    My touch pad is not working and device driver is not found [​IMG]


    My touch pad is not working and device driver is not found [​IMG]



    Please help. Its driving me crazy. Thank you!
     
    Chrisrianjan, Oct 30, 2020
    #2
  3. Windows 10 Lost Touch Pad Driver in Device Manager.

    I uninstalled the drive ( via device manager) for the extra Ps/2 mouse driver listed> restarted and the Touch pad is now listed. Then tried to update. No results.

    Went to settings> advanced touch pad settings> the soft wear shown is for a mouse not a touch pad. Tried to update HP software for my computer> identified and checked> claimed software is up to date. May try to see if it work as incompatible software. I
    checked to see if software is on synopsis website. Software is shown for a touch pad but which one?
     
    ThomasMcCabe, Oct 30, 2020
    #3
  4. My touch pad is not working and device driver is not found

    Windows 10 Lost Touch Pad Driver in Device Manager.

    Success! Device Manager>Update Driver>Manually update driver>Find Synopsis Touch pad driver ( found 3 listed were the same> install driver.

    This worked but I lost the ability to disable touch pad when a mouse is connected. No check mark. Must be another driver. This 'disable' only worked for one secession. Good try to upgrade THIS driver on line.
     
    ThomasMcCabe, Oct 30, 2020
    #4
Thema:

My touch pad is not working and device driver is not found

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