Windows 10: My touchpad has stopped working

A few weeks ago my touchpad suddenly stopped working in my windows 10 Lenovo laptop. I tried everything I could think of to solve the problem, going through settings, control panel and troubleshooter etc. Nothing I tried has worked so far. The only way I have been able to use my laptop at all has been to add a detachable usb mouse which is MUCH harder to use especially when I have the laptop on my lap!


Can anyone help?

:)

 

Touchpad stopped working

Hi Elizabeth,

We would like to ask some questions for clarification to know the best possible resolution to offer.

• Did you make any changes before the issue started?
• What are the troubleshooting steps you have done on your end?
• Have you tried running the Windows Update Troubleshooter? If no, kindly check this
  
  link to download the Windows Update Troubleshooter.

We also suggest that you check the article below as a guide on how to fix touchpad problems in Windows 10.

Fix touchpad problems in Windows 10.

We look forward to your reply.

 

I want to disable touchpad on Dell laptop


Hello everyone,
My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

What I have tried that hasn't worked:

• start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
• windows key+x<mobility center. No touchpad to be found.
• various function keys. No options for touchpad on/off.
• device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.

Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
Thanks

 

Touchpad not working

Hi,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if it fixes the issue.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter:

• Press Windows key + W and type troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2: Uninstall and reinstall the driver

I suggest you to try uninstall the Touchpad drivers check if it works for you.

Follow the steps to uninstall the Touchpad drivers:

• Press Windows Key + X key and click Device Manager.
• Right-click on the Touchpad device listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Try to access the device manufacturer's website and download and install the latest chipset and touchpad drivers.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.