Windows 10: My touchscreen is not working

Discus and support My touchscreen is not working in Windows 10 Drivers and Hardware to solve the problem; Hello! I need help setting up the touchscreen on this new laptop. I did all the updates and went to device manager and was not able to find the... Discussion in 'Windows 10 Drivers and Hardware' started by Crystal Haner, Apr 30, 2020.

  1. CRYSTAL HANER
    Crystal Haner Win User

    My touchscreen is not working


    Hello!


    I need help setting up the touchscreen on this new laptop. I did all the updates and went to device manager and was not able to find the touch option or USB option to attempt to enable the touch screen. Can you please tell me what drivers I need or provide direction on how to get this set up?


    HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Optane – NVIDIA GeForce MX330 - Natural Silver
    Model: 17M-CG0013DX
    SKU: 6402200


    Thank you

    Crystal

    :)
     
    Crystal Haner, Apr 30, 2020
    #1
  2. SAMUELWARD
    samuelward Win User

    touchscreen no longer works

    I have an HP Pavilion 24-g030xt with touchscreen. In device manager under Human Interface Devices it doesn't list touchscreen monitor. My computer is about 18 months old and the touchscreen works fine until about 2 months ago. Any suggestion?
     
    samuelward, Apr 30, 2020
    #2
  3. JANEANE CRU
    Janeane Cru Win User
    Touchscreen stopped working -driver missing from laptop

    Hi Julie,

    There are several ways to resolve touchscreen issues such us updating the driver, installing available updates or downloading the driver from its manufacturer website. For us to isolate the issue, we would like to ask the following questions:


    In the meantime, we suggest that you follow the steps given on this article:
    What to try if your touchscreen doesn't work    .

    We will wait for your response.
     
    Janeane Cru, Apr 30, 2020
    #3
  4. CARLOS TIN
    Carlos Tin Win User

    My touchscreen is not working

    why did my HP pavillions touchscreen stop working

    Hi Linda,

    There are several troubleshooting steps that we can undergo to identify what's causing the issue on your touchscreen. If you're using a Surface, you'll find the troubleshooting steps in this
    article. However, if you're using a different device, we suggest that you provide us the answers
    to these questions:

    • Were there any changes to your computer prior to the issue?
    • What is the brand and model of your device?
    • What do you mean by "touchscreen stop working"?
    • When did you start experiencing the issue?

    We're looking forward to your response.
     
    Carlos Tin, Apr 30, 2020
    #4
Thema:

My touchscreen is not working

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