Windows 10: My USB 3.0 ports stopped working and want to roll back to a previous WIN10 update.

My USB 3.0 ports stopped working. The USB xHCI Compliant Host Controller cannot start. The current MS driver is 10.0.18362.693.

I discovered on the Dell site that they did not test my Dell Latitude with any WIN10 updates after 1703. 1703 was the last update that Dell tested and supported with updated drivers.

I am currently at 1903, but it's possible that 1809 will fix this USB problem.

Please advise.

Thank you.

:)

 

USB 3 Ports Stopped Working


My front and rear USB 3 ports stopped working. The rear USB 2 ports still work. When I plug an external HDD into the front USB 3 ports it powers up the drive, but it isn't recognized in Windows Explorer. My USB card reader doesn't light up. Device Manager doesn't show any USB 3 devices, and nothing is showing a yellow x in Device Manager.

Any ideas? The last time I used the front ports was a few weeks ago at most. There have been Windows 10 updates since then, but I don't know specifically when they stopped working.





Edit: Solved. After reading on another forum that powering down solved the problem, I thought I'd try it. I was skeptical, but surprisingly, it worked. Resets did nothing, but powering down for a few minutes, and then turning it back on did restore the USB 3 ports.

 

USB 2.0 Ports Stopped working

Hello,

I recently noticed my USB 2.0 ports have stopped working, but my USB 3.0 port is functioning perfectly.

Steps i have tried:

- Restarting

- Searching for device changes in Device manager

- running troubleshooter

all these suggested fixes didn't remedy the issue, its a bit of an inconvenience that i only have one functioning USB port

Thanks

 

usb port stopped working

my usb ports stopped working after i rolled back window update 1809 to 1709