Windows 10: My usb webcam is black

Hi

My usb webcam is black and i cant find a way to fix it. It happened after i was tring to make it focus from the turning wheel which is used to make it focus and then all of a sudden it just went black. I tried to turn it from side to side but still it wasnt fixed. I also ran the troubleshooter but everything is fine. How can i fix it?

:)

 

My webcam started displaying a black and white picture on Windows 10

Hi Luke,

There are various reasons why your webcam displays black and white images. One of the possible causes is an outdated driver. For us to better isolate the issue, kindly answer the following questions:

• What troubleshooting steps have you taken to get this resolved?
• Did you encounter the same issue when you tried to connect it to another computer?

Meanwhile, we recommend that you follow the steps provided in this article: Camera app and webcams help. This will provide you
solutions on some issues with your webcam by stopping all app's processes and installing driver updates.

Update us with the outcome and if you need further assistance.

Regards.

 

Webcam not working in Windows 10 Pro on Microsoft camera app and not on Skype

Hi,

Since you mentioned that you already reinstalled the driver for your webcam, we suggest that you perform these troubleshooting steps to resolve your concern:

• Run the troubleshooter for Windows apps.
• Install the driver using the compatibility mode.

Get back to us with the results of the suggested troubleshooting steps.

 

Webcam

Hi Miki,

To better assist you, kindly answer the following questions:

• Is the webcam built-in with your laptop or a USB-connected one?
• Did you get any error messages?
• What troubleshooting steps have you done so far?

Thank you.