Windows 10: My Vivitar Wireless Bluetooth Headphones wont connect to my computer

Hi, I just bought a Vivitar Wireless Bluetooth Headphones today and they work with my phone but when I try connecting it with my Toshiba laptop they don't connect. The errors I got was "Check the pin and try again"Then the one from Devices and Managers it says "That didn't work try again".

:)

 

Connecting Bluetooth wireless headphones to an HP laptop

Hi Milicent,

One of the reasons why you cannot connect the Bluetooth wireless headphones to your computer is due to an outdated driver. We would like to know more details about your concern, kindly answer the questions below:

• Just to verify, by saying that you can't see the option in Settings, are you saying that the device can't be recognized by your computer?
• Have you tried connecting the Bluetooth headset to a different computers?
• Have you tried connecting your computer to a different Bluetooth device?

Furthermore, we suggest that you update the drivers for your Bluetooth and headphone by following the steps provided in this

article.

We're looking forward to your response.

 

My Bluetooth headphones wont connect to windows 10

Hi,

It's odd that your Bluetooth device isn't showing on your computer when you tried to connect it. There's a possibility that your Bluetooth hardware is under a related parent device which indicates an issue. However, let us not jump into any conclusions yet
until we isolated your concern. We suggest that you follow the steps under "Bluetooth doesn’t appear and there are no unknown devices listed in Device Manager. How can I fix this?" in this
article. We also suggest that you
connect your wireless headphones using another computer to
replicate the concern.

We're looking forward to your feedback.

 

bluetooth headphones


setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank