Windows 10: My webcam is not working

Discus and support My webcam is not working in Windows 10 Drivers and Hardware to solve the problem; Hello, I have a Lenovo laptop and the camera built on the laptop is not working. It will only show a camera icon with a slash at the middle. What can I... Discussion in 'Windows 10 Drivers and Hardware' started by Bettybrimz, Jun 20, 2022.

  1. My webcam is not working


    Hello, I have a Lenovo laptop and the camera built on the laptop is not working. It will only show a camera icon with a slash at the middle. What can I do to make it work?

    :)
     
    Bettybrimz, Jun 20, 2022
    #1
  2. Naresh_K Win User

    Webcam not working

    Hi,



    Thank you for writing to Microsoft Community Forums.



    This issue can occur if the camera drivers are not up-to date, your anti-virus may be blocking the camera, or camera app is not installed properly. I would suggest you to follow the troubleshooting steps mentioned in the article:
    Camera does not work in Windows 10. You can also refer to the suggestion on HP article:
    HP PCs - Webcam Troubleshooting (Windows 10, 8).



    If you need any further assistance, please write back with the following information:



    1. What happens when you are trying to access Camera app?
    2. What is the exact error message you are getting?
    3. What is version of Windows 10 that is installed on your device?
    4. Are you using an external webcam? If yes, please help us with the make and model of the webcam.


    Regards,
     
    Naresh_K, Jun 20, 2022
    #2
  3. Webcam not working in Windows 10 Pro on Microsoft camera app and not on Skype

    Hi,

    Since you mentioned that you already reinstalled the driver for your webcam, we suggest that you perform these troubleshooting steps to resolve your concern:


    Get back to us with the results of the suggested troubleshooting steps.
     
    Kristoffer Abs, Jun 20, 2022
    #3
  4. My webcam is not working

    Internal webcam not working ASUS UX430UA Laptop

    Hey guys,

    So I'm having an issue with my internal webcam on my laptop (Asus UX430UA). Basically whenever I use the windows camera app, skype or any other video service it just shows a black screen, also a white led turns on next to the webcam when using the apps possibly indicating the webcam is on? I tried googling and looking at other forums for months now and seems like no one has a straight answer and/or fix. I tried uninstalling the webcam driver " USB2.0 HD UVC WebCam" and reinstalling and that didn't work, tried looking for an updated driver via Asus driver downloads and there isn't one listed for my model and also made sure all Windows 10 privacy settings are not blocking the webcam from working and that still didn't work. Hopefully someone has a suggestion that I haven't tried yet, here are the details of the driver; Version: 10.0.18362.693, Date: 6/21/2006.

    Thanks in advance!
     
    AustBart22, Jun 20, 2022
    #4
Thema:

My webcam is not working

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