Windows 10: My webcam is not working

Hello, I have a Lenovo laptop and the camera built on the laptop is not working. It will only show a camera icon with a slash at the middle. What can I do to make it work?

:)

 

Webcam not working

Hi,



Thank you for writing to Microsoft Community Forums.



This issue can occur if the camera drivers are not up-to date, your anti-virus may be blocking the camera, or camera app is not installed properly. I would suggest you to follow the troubleshooting steps mentioned in the article:
Camera does not work in Windows 10. You can also refer to the suggestion on HP article:
HP PCs - Webcam Troubleshooting (Windows 10, 8).



If you need any further assistance, please write back with the following information:

1. What happens when you are trying to access Camera app?
   
2. What is the exact error message you are getting?
   
3. What is version of Windows 10 that is installed on your device?
   
4. Are you using an external webcam? If yes, please help us with the make and model of the webcam.
   

Regards,

 

Webcam not working in Windows 10 Pro on Microsoft camera app and not on Skype

Hi,

Since you mentioned that you already reinstalled the driver for your webcam, we suggest that you perform these troubleshooting steps to resolve your concern:

• Run the troubleshooter for Windows apps.
• Install the driver using the compatibility mode.

Get back to us with the results of the suggested troubleshooting steps.

 

Internal webcam not working ASUS UX430UA Laptop

Hey guys,

So I'm having an issue with my internal webcam on my laptop (Asus UX430UA). Basically whenever I use the windows camera app, skype or any other video service it just shows a black screen, also a white led turns on next to the webcam when using the apps possibly indicating the webcam is on? I tried googling and looking at other forums for months now and seems like no one has a straight answer and/or fix. I tried uninstalling the webcam driver " USB2.0 HD UVC WebCam" and reinstalling and that didn't work, tried looking for an updated driver via Asus driver downloads and there isn't one listed for my model and also made sure all Windows 10 privacy settings are not blocking the webcam from working and that still didn't work. Hopefully someone has a suggestion that I haven't tried yet, here are the details of the driver; Version: 10.0.18362.693, Date: 6/21/2006.

Thanks in advance!