Windows 10: My Win10 occasionaly crashing (Event ID 41) - please help

Hello everyone,

My Win10 Version 1903 (OS Build 18362.720) occasionaly crashing (Event ID 41 - The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.)

It doesn't happens to often, but still happens, and I already lost unsaved work due to this problem. Tried various diagnosis software without results, I still don't know what is this happening. Ran Memtest x86 for 8h, shown no errors, no crashing durring performing prime95 calculation. The crashing usually occurs when my PC is in IDLE in windows desktop, or while I just browse internet with chrome. I never crashed durring playing any game. Yesterday I simply put my PC to sleep, but it returned from sleep after 10mins without any reason, then crashed twice durring the night when I was sleeping (according to logs).

This is quite new PC, I built it 6 months ago, I'm pretty experienced with building computer setups.

Attaching V2 logs collector if it may help.

:)

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

event 41

Hello,

The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly. Having said that, we highly suggest performing the troubleshooting steps in this article:

Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows.

If you have any other questions or concerns, feel free to share them with us here. Your input is very much welcome in our Community.

 

Event 41, Karnel - Power

Hello,

The Event 41 is used to report the unexpected shutting down of a device. For better assistance, we'd like to ask the following:

• What troubleshooting steps have you tried so far?
• Did you make any changes to your computer? If yes, can you tell us the changes?
  

Meanwhile, we recommend following the workaround on this link. The article
is about Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows.

We are looking forward to your reply.