Windows 10: My Windows 10 computer has stopped accepting my password!

Discus and support My Windows 10 computer has stopped accepting my password! in Windows Hello & Lockscreen to solve the problem; My Windows 10 computer has two ways to sign in when the computer boots up. Both list my last name and one has my phot and one does not. I can usually... Discussion in 'Windows Hello & Lockscreen' started by edokie, Jul 13, 2020.

  1. edokie Win User

    My Windows 10 computer has stopped accepting my password!


    My Windows 10 computer has two ways to sign in when the computer boots up. Both list my last name and one has my phot and one does not. I can usually click on the one with the photo and it leads me to the desk top. If I try to use the one with no photo it tells me my password is incorrect and it will not accept any password including my microsoft account password. Last night we had a local storm with lightening I was not using the computer. Today the computer will not accept my microsoft account password or any password I have recently used. It gives a password hint that I have not used in years and it will not accept the password I used with that password hint. After I put in my Microsoft account password it will not accept that and below that the Password Hint it says "Reset Password" and when I click on that it says: "Welcome to the Password Reset Wizard" and it says to use that I need to have made a password reset disk, and I have never done that! How can I open my computer? Please reply to *** Email address is removed for privacy *** Thanks.

    :)
     
    edokie, Jul 13, 2020
    #1

  2. My desktop computer will not accept my password

    My desktop computer windows 7 professional will not accept my password. A few days ago it stopped requiring a password to get in, I reset it with a new password. I'm not very computer savvy. I've tried a few suggestions offered, but none of them worked.
     
    KATHLEENJOYCE1, Jul 13, 2020
    #2
  3. Nordic Win User
    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Jul 13, 2020
    #3
  4. Mussels Win User

    My Windows 10 computer has stopped accepting my password!

    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Jul 13, 2020
    #4
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My Windows 10 computer has stopped accepting my password!

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