Windows 10: my windows product key was turned off i dont know how to turn it back on

my nephew downloaded something and i guess turned it off idk how to reactivate it

:)

 

i know the product id but forget the product key

Hello,





There is still a way to search for your product key. Kindly follow the steps below for you to know your product key:

• Press Windows key + X
• Click Command Prompt (admin)
• Enter the following command: wmic path SoftwareLicensingService get OA3xOriginalProductKey
• Then hit Enter

The product key will be revealed, copy the product key then enter it.

Give us an update on what happens.

 

Num lock key turns off

Hi Susan,

The status of the Numlock key is the same as it was in when you shut down your computer properly. If it was on when you shut it down it will be on when you again turn the computer on. In the meantime, let's check out if the mouse keys are turned off and see
if this address the problem. Follow the steps below:

• Click the Start key, select Settings.
• Click Ease of Access, then Mouse.
• Toggle Off Mouse keys.

If the issue persists, we suggest that you try the troubleshooting steps that was provided by
Kiran Kishore on August 19, 2015 in this
thread to enable Numlock in startup.

Should you need further assistance, don't hesitate to get back to us.

 

WiFi won't turn on

Hi Joel,

As you are facing issues with turning on the Wi-Fi on your device, do not worry we will help you with this issue.

Do let us know the following to assist you better with this issue:

• What is the make and model of your computer?
• Have you made any changes to the operating system prior to this issue?
• Have you turned on Airplane mode on your computer?

Let us try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to check if the Airplane mode is turned on. If so turn it off and check.

• Press Windows key, click on Settings
  from the left pane.
• Click on Network & Internet.
• Under Airplane mode turn it off and check.

Step 2: I suggest you to check if
Network Adapter is enabled in Device Manager.

• Press Windows + X keys from the keyboard, click on
  Device Manager.
• Expand Network Adapter.
• Right click on adapter driver, click on Properties.
• Click on Driver tab and Enable the driver.

Step 3: Run Network Adapter troubleshooter

Network Adapter troubleshooter find and fix the problems with wireless and other Network Adapter.

• Click on Start; in the start search type
  Troubleshooter and hit Enter.
• In the left pane, click on View all.
• Click on Network Adapter Troubleshooter.
• Select Advance and click on
  Run as Administrator.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

Hope it helps. Try the troubleshooting steps and get back to us with an updated status of accessing Wi-Fi for further assistance.

Thank you.