Windows 10: My wireless headphones aren't being detected by my new laptop.

My laptop is brand new, and my headphones are quite new, i have never had issues with them before they connect quickly and easily to my phone but my laptop cant detect it and i don't know why.

:)

 

Windows 10 Acer Aspire V5-573G laptop not detecting bluetooth wireless headphones

I just bought new skullcandy wireless headphones, and they are detected by and paired with my phone and tablet just fine, but when I try to connect them to my laptop, they don't show up in the list of devices. The phone and tablet show up in the list,
just not the headphones. The exact same problem happened with the previous pair of wireless headphones that I purchased as well. I have tried checking for driver updates, but it said I have the latest drivers. Please help if you have any suggestions or answers
as to what the problem may be and how I can fix it.

 

Unable To Connect Boase Headphones To ASUS Laptop.

Hi Chris,



Thank you for writing to Microsoft Community Forums.



In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. What is the model number of the Bose headphone?
   
2. How are you trying to connect the headphones to the laptop?
   
3. What is the model number of your ASUS laptop?
   
4. Are you using a wired or a wireless Bose headphone?
   

I suggest you to follow the steps mentioned in Connecting To A Computer
and try connecting your headphones to the laptop.



If you are still facing issues connecting the headphones to the laptop, I suggest you to elaborate on the issue, so that we can understand the concern and reply to us to help you further.

 

Windows 10 Acer Aspire V5-573G laptop not detecting bluetooth wireless headphones

Hi Uday,

To better isolate your issue, we'd like to ask few questions below:

• What troubleshooting steps have you tried using the link above?
  
• Is this issue isolated only between the laptop and the headphone?
  

Try the following steps below to help resolve the issue:

• Open Device manager.
  
• Look for the driver for Wireless Bluetooth, then right-click and select
  Properties.
  
• Go to Driver tab then click Uninstall.
  
• Restart laptop after doing step 3. After reboot, your laptop will automatically install the driver.
  

If the issue still persists, visit the laptop's manufacturer website to install manually an available Bluetooth driver for your device. Check out the link on the post above and look for
"Bluetooth doesn't appear and there are no unknown devices listed in Device Manager. How can I fix this?" section for reference.

We'll wait for your response.