Windows 10: my wireless mouse stopped working on my laptop.

It works on other computers. Not showing in device manager any longer. What do I do now?

:)

 

wireless mouse stopped working

Hello,

One of the possible reasons why your wireless mouse has stopped working is due to a driver or software conflict. Since you have already tried some troubleshooting steps, we would suggest you to follow the methods provided on this

support link on how to Resolve Bluetooth mouse or keyboard failure to function.


Let us know how that turned out for you.

 

Logitech Wireless Mouse

Hi Ken,

Not working wireless mouse could be due to the following:

• Outdated device driver
• No device driver installed
• Faulty wireless mouse receiver

We would like to know some information to better isolate the issue:

• Have you done any changes (like updating your Windows) on your computer prior to the issue?
  
• Have you tried using using your wireless mouse on other computer and checked if the issue persists?
• Have you tried updating your wireless mouse driver?

For initial troubleshooting steps, we suggest that you follow the steps below on how to run Windows troubleshooter:

• Type troubleshoot in the search box and press Enter.
• Select Hardware and Devices, then click
  Run the troubleshooter.

If the troubleshooter didn't work, you can check this
article about updating your wireless mouse driver.

Let us know if you need further assistance.

 

Wireless mouse not syncing

Yes, two separate keyboards & mice at two separate locations (Microsoft, convenience). Mice stopped working at both locations this week. The small portable wireless keyboard & mouse (Logitech) works fine. The keyboards in both locations work fine but the
mice do not. If I go into devices it will list the laptop & wireless keyboard, but only the touchpad and not the wireless mouse.

You sent links for software but I am reluctant to download at this time. Please suggest alternate actions. Also, I am reasonably competent regarding computers but not an expert. Please keep this in mind when suggesting paths.

Thanks.