Windows 10: my word and power point documents will not respond when I click to open them. I am using...

my word and power point documents will not respond when I click to open them. I am using windows 10.

:)

 

Folder Freeze when trying to click on a Word Document. HELP

Hi there,

I came across a very weird bug/issue.

Use Case

Step 1: Create a word document on Desktop and name it TestFreeze

Step 2: Test that you can open the word document and write something like 'Testing freeze folder' ->save it

Step 3: Create a folder on Desktop and name it FreezeMe

Step 4: Copy 'TestFreeze' document in the 'FreezeMe' folder

Step 5: Open the 'FreezeMe' folder and select/click 'TestFreeze' document

Result: Folder Not Responding

Additional Information

I have run some tests and it does not matter:

• if it is a new or old Microsoft word file
• if the document has content in it or not
• if it has a long/short name or special characters
• it does not matter the folder or the name of the folder in which you put the file in

I also tried with an excel file and seems that I do not experience the same issue.

Microsoft version: 16.0.9330.2073

Windows version: 10.0.17134 Build 17134 with all updates up to date

If there is anything else I can provide to help sort this out, please do let me know.

Opened to any suggestions on how to fix this, as it is very frustrating.

Thanks

 

Wrong "remove from list" document on word mobile.

Hi,

To further assist you with your concern about re-enabling files that were removed from the Recent Documents List in Word, we suggest to follow this steps:

• Click the FILE tab in the program.
• Click Options from the list on the left side of the screen.
• On the Word Options dialog box, click Advanced in the list of options on the left.
• On the Advanced screen, scroll down to the Display section. Select the value in the Show this number of Recent Documents edit box. You can choose to change the value to 0 to disable the list.
  
• When you open Word, or select the Open option in the program, there are no documents in your Recent Documents list.
• To re-enable the list, go back into the Word Options dialog box and enter the desired value (from 0 to 50, inclusive) in the Show this number of Recent Documents edit box on the Advanced screen. If any documents were previously displayed in the Recent Documents
  list, they are added to the list again.
  

We're just here if you have further questions.

Regards.

 

Opening a Word Document

Thank you for replying. The first line of my post did say

• 
  "I need to open a Word Document on a government website to complete a form."