Windows 10: My xbox one controller connectivity issues to PC

My xbox one controller is running the latest firmware. I have had it connected to my PC over bluetooth and have been using it for a few days now and suddenly it stopped working wirelessly and windows insists their is a driver error but i can assure you im up to date on everything. Could this be something wrong with my controller? I also want to add that the controller works just fine if i plug it in to the pc with a usb cable. If i unplug the remote it willl immediately stop working.

:)

 

Can’t connect Xbox one controller to pc

Hello SubieTY,

Thank you for writing to Microsoft Community Forums.

Initially, we need to pair the device to show up in the list while connected through Bluetooth. Check with the below mentioned steps and see if it works.

• I would suggest you to check with the troubleshooting steps mentioned in the article on -
  
  Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller.
  
  
  
  
• You may also follow the steps from the below article to connect a controller to a Windows 10 PC -
  
  How to connect an Xbox One Wireless Controller to a Windows PC.
  

Hope it helps.

Mala S

Microsoft Community - Moderator

 

Xbox Controller is not connecting to Wireless Adapter

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate your time and patience to work on this issue. To have a better clarity on the issue please reply to the following questions:

• Are you using an Xbox one controller?
  

If you are using an Xbox one controller, I suggest you to refer the steps in the article

How to connect an Xbox One Wireless Controller to a Windows PC and see if that helps in resolving the issue.



I would also suggest you to uninstall all the hidden devices under USB hive and check if you are able to connect the wireless adapter. Please follow the steps mentioned below to uninstall the hidden drivers:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. Click View tab.
   
4. Select Show hidden devices.
   
5. Expand Universal Serial Bus and remove all the greyed out devices. To remove the greyed out devices, right click on the device and select
   uninstall.
   
6. Restart your computer.
   

Please reply with the status of the issue, we will be glad to help you further.



Nikhar Khare

Microsoft Community - Moderator

 

Controller Connecting to PC issues!

Hi,

Thank you for contacting Microsoft Community.

Please provide more information to help you better:

• 
  Are you referring to Xbox controller?
  
• 
  Do you get any error message while connecting the controller to the PC?
  
• 
  What is the make and model of the Controller?
  

I suggest you to run the Hardware and Devices troubleshooter
and check.

Follow the steps to run the troubleshooter:

1. Type "Troubleshooting"
in the Search box from the desktop and click "Troubleshooting".

2. Click on "View all" from the left pane and select "Hardware and Devices".

3. Click on “Advanced” and then click on “Run as Administrator”.

4. Click “Next” and follow the on-screen instructions to complete the troubleshooting process.



if you are using an Xbox controller,I suggest you to follow the article below
and check f it helps:

Set up your Xbox 360 controller for Windows:

Xbox Support

Hope this will help you. Keep us posted with the status of the issue to assist you further.

Thank you.