Windows 10: Name does not appear on our records

Discus and support Name does not appear on our records in Windows Hello & Lockscreen to solve the problem; I was setting up a new Xbox for my son and put his age info with my email address. Now I cant sign in to my account because it says I need parent... Discussion in 'Windows Hello & Lockscreen' started by AllredAllred, Nov 18, 2020.

  1. ALLREDALLRED
    AllredAllred Win User

    Name does not appear on our records


    I was setting up a new Xbox for my son and put his age info with my email address. Now I cant sign in to my account because it says I need parent permission, but when I try to update the birthday or give permission from another email account, it still won't recognize the name for the account. Very frustrated, hope I haven't lost access to my email address now.

    :)
     
    AllredAllred, Nov 18, 2020
    #1
  2. RYAN FRA
    Ryan Fra Win User

    Can not record audio.

    Hi,

    We suggest that you run troubleshooting for Audio Recording by following these steps:

    • Type troubleshooting on the search box.
    • Click View all.
    • Select Recording Audio.
    • Follow the steps to troubleshoot Recording Audio.

    Let us know if you need further help.
     
    Ryan Fra, Nov 18, 2020
    #2
  3. STEPHANIE SAL
    Stephanie Sal Win User
    Steps Recorder in Windows 10

    Hi,

    To further assist you, we suggest that you provide your feedback on how to improve the resolution using the Steps Recorder by going to the Feedback Hub. Refer to the steps below:

    • Go to Search or Cortana.
    • Type Windows Feedback.
    • Sign in with your Microsoft account.

    Thank you.
     
    Stephanie Sal, Nov 18, 2020
    #3
  4. HLIEWPRK
    hliewprk Win User

    Name does not appear on our records

    E90 - Contact Phone number instead of name appears

    This must have been discussed but cannot find the thread.

    My E90 when receiving a call, most times, the phone no. appears only even though it is recorded in the contact list and sometimes, the name in the contact list appears. Any solutions? Thanks
     
    hliewprk, Nov 18, 2020
    #4
Thema:

Name does not appear on our records

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