Windows 10: Navigating a share is fine. Opening a file is slow.

WINDOWS VERSION 1909 (OS BUILD 18363.1082)
I'M EXPERIENCING THE SAME PROBLEM AS THE THREAD BELOW WHICH WAS POSTED IN MID JANUARY OF THIS
YEAR. NOTHING ON THAT THREAD (NOW CLOSESD) SOLVED THE PROBLEM(S). TRIED A NUMBER OF POSSIBILITES
THE USUAL, VIRAL PROGRAMS, FIREWALL, WINDOWS SECURITY, ETC. NOTHING WORKED. I BELIEVE IT HAS SOMETHING
TO DO WITH INDEXING. ANY HELP WOULD BE GREATLY APPRECIATED. PEER TO PEER NETWORK CONFIGUTATION, THREE STATIONS, ALL WIN10 PRO SAME VERSION, ONE IS THE SERVER CONTAINS THE DATA). SERVER IS ALSO WORK STATION,
BUT PROBLEM EXISTS EVEN WITH NO APPS RUNNING ON THE SERVER.


Running Windows 10 Pro 1903. We have five systems, all running the same version of Windows. One acts as a 'data server' and has three internal drives. Drive 1 is for boot/system purposes only. The other two are used for data storage only and are shared as Data1 (L and Data2 (M.

From my PC (and all others), I can navigate L: and M: fine in File Explorer - pop in and out of directories with no delay. But if I double-click on a PDF file, it will take about 20 seconds to open the file. Once Adobe Reader is up and running, however, double-clicking on subsequent files opens them immediately (about 1 second). This same behavior is seen in other apps (like Word) in which the initial file takes a long time to open, but once it is opened, other files open up right away. Once the app (Word, Reader, etc) is closed, the delay shows up again when I try to open something new. This also happens when simply starting a clean session of Word: Slow for the first doc. Fine for others after that. (Note: There is NO delay in opening a split Access database - the front end of which is stored on the C: drive.)

(Additional information: Copying a very small file (16kb) from a shared drive to my desktop introduces a pause - 10 seconds or so - at 99% progress before it finishes the task. Then, additional files (125MB) drag over right away - as in about 1-2 seconds. I waited about 15 minutes and tried it again and found the delay with the first file dragged again.

Yesterday, I disconnected from all shares and powered down my system. On the 'server', I created a new user, went into the sharing permissions, and added that new user with full control. I then powered up my system and mapped the drives to the shares, logging in with those new credentials. Everything worked as it should at that point: Initial opening of files was as fast as it should be. That was at 2pm yesterday. Today, everthing is fine until about 10am when the delay suddenly reappeared. And that's where I am now.

Anything obvious jumping out that I should look at? At one point - maybe a month ago - we weren't having these delays.

Thanks in advance,
John
Last edited by nhanimator; 17 Jan 2020 at 11:22.
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Navigating a share is fine. Opening a file is slow.

Running Windows 10 Pro 1903. We have five systems, all running the same version of Windows. One acts as a 'data server' and has three internal drives. Drive 1 is for boot/system purposes only. The other two are used for data storage only and are shared as Data1 (L and Data2 (M.

From my PC (and all others), I can navigate L: and M: fine in File Explorer - pop in and out of directories with no delay. But if I double-click on a PDF file, it will take about 20 seconds to open the file. Once Adobe Reader is up and running, however, double-clicking on subsequent files opens them immediately (about 1 second). This same behavior is seen in other apps (like Word) in which the initial file takes a long time to open, but once it is opened, other files open up right away. Once the app (Word, Reader, etc) is closed, the delay shows up again when I try to open something new. This also happens when simply starting a clean session of Word: Slow for the first doc. Fine for others after that. (Note: There is NO delay in opening a split Access database - the front end of which is stored on the C: drive.)

(Additional information: Copying a very small file (16kb) from a shared drive to my desktop introduces a pause - 10 seconds or so - at 99% progress before it finishes the task. Then, additional files (125MB) drag over right away - as in about 1-2 seconds. I waited about 15 minutes and tried it again and found the delay with the first file dragged again.

Yesterday, I disconnected from all shares and powered down my system. On the 'server', I created a new user, went into the sharing permissions, and added that new user with full control. I then powered up my system and mapped the drives to the shares, logging in with those new credentials. Everything worked as it should at that point: Initial opening of files was as fast as it should be. That was at 2pm yesterday. Today, everthing is fine until about 10am when the delay suddenly reappeared. And that's where I am now.

Anything obvious jumping out that I should look at? At one point - maybe a month ago - we weren't having these delays.

Thanks in advance,
John

 

Excel files only open/save slow on network share

• Opening any Excel file, even an empty Excel file from any network share located on any machine on this domain network results in slow performance. When opening a file, Excel will state: "Downloading: <path name>", then will say "Processing...", then will
  say "Opening: <path name>", then will say "Processing...", and then finally opens. Once open the file performs normally.
  
• The Save process is equally slow for any Excel file saving to a Network Share
• Opening these same files locally on any machine is fast.
• Opening any other file type on these shares is fast, including Word, pdf, jpg, etc. of much larger size than the Excel files.
  
• The slow performance is seen on all machines on the network.

It seems like this would be a network issue but I'm not sure where to start. Again it only affects Excel files, nothing else. But it affects all Excel files.

Some machines here are Windows 7 running Office 2010, but the same slow behavior is seen on Windows 10 machines running Office 365.

 

"open with" and opening of files slow

Hello,

Thank you for writing to Microsoft Community Forums.

1. Since when are you facing this issue?
2. Have you made any changes on your computer, prior to this issue?

To fix issues with Word documents opening slowly, I suggest you to attach a different template to the document and check if that helps. Follow the below steps to attach a templates.

Steps:-

1. Open Word application.
2. Click on File and select Options.
3. Select Add-Ins from the list.
4. Under Manage Select Templates and click on
   Go.
5. In the pop up, type Normal in the Document template.
6. Click on Ok.

To fix issues with Adobe files opening slowly follow the below troubleshooting steps and check if that helps.

Steps:-

1. Open Adobe application.
2. Click on Edit.
3. Select Preferences option.
4. Tap on General.
5. Uncheck Enable protected mode at startup.

Hope it helps.

Sandeep Kumar M

Microsoft Community – Moderator