Windows 10: NBA 2K21 that I bought in Microsoft store

Hello for everyone,

I have Ipad and Microsoft account to buy games in Microsoft store.


Now I bought NBA 2K21 to my compter and only after I bought and microsoft recharged my credit card, I had a message because I did't have XBOX ONe or XBOX that connect to my compter, I can't download and use in this game. It is cost me 120 shekels. it is not legal and not fair that Microsoft recharged me and told me only after I bought that this game not support only to the computer and only support in Xbox one that will need connect to my computer. If I had know it before, of course I didn't bought it.


I request refund back my money now becuse of it. how can I do it?

:)

 

NBA 2K14 Not Working on Windows 10

Hi Tany,

Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.

I see that you are facing issues while playing NBA 2K14.

xinput_13.dll issues are caused in one way or another by an issue with Microsoft DirectX.

The xinput_13.dll file is one of many files contained in the DirectX software collection. Since DirectX is utilized by most Windows based games and advanced graphics programs,
xinput_13.dll errors usually show up only when using these programs.

Windows 10 contains xinput_13.dll which is advance version of DirectX 11. You can also try installing the DirectX from NBA 2K14 DVD and check.

The latest DirectX version from Microsoft doesn't fix the xinput_13.dll
error you're receiving, look for a DirectX installation program on your game or application CD or DVD. Usually, if a game or other program utilizes DirectX, the software developers will include a copy of DirectX on the installation disc.

Sometimes, though not often, the DirectX version included on the disc is a better fit for the program.

If you are able to find xinput_13.dll file from NBA 2K14 DVD you can copy paste the file to this location to fix the issue.

“C:\Windows\System32”

I suggest you to uninstall the display adapter driver and install the latest display adapter driver from manufacturer website and check if it helps.

Follow the below steps and check if it helps.

Uninstall and Reinstall the Display Adapter Drivers.

• Press “Windows Logo” + “X” keys on the keyboard.
• Click on “Device Manager” from that list.
• Search for the Display Adapter driver from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may
  select that and then remove the corrupted drivers from the computer.
• Install the latest display adapter drivers from the manufacturer website and check if it helps.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

NBA LIVE APP

I BROUGHT MY CHILDREN RCA TABLET/LAPTOP FOR CHRISTMAS SO THEY WOULD STOP USING MY CELL PHONE TO DOWNLOAD ALL THIER GAMES...THIS HAS WINDOWS 10 AND A WINDOW PLAY STORE..MY CHILDREN PLAY NBA LIVE AND I CAN ONLY FIND ON GOOGLE PLAY STORE. CAN SOMEBODY PLEASE
TELL ME HOW I CAN GET GOOGLE PLAY OR NBA LIVE TO DOWNLOAD?